Essential Duties and Responsibilities include the following: Employee needs to be trained at the ARIMS Superuser level. Create configuration in ARIMS for new customers and select which SFL system(s) customer will use Knowledge of how the different SFL systems work and how to install and maintain them. These systems are SmartBin Classic, SmartBin Flex, SmartLabel, and Bosscode. Complete change requests in ARIMS configuration for usage, location, customer part number, Bossard article number, price, weight, and adds/deletes. These may be from inside salespeople at Bossard or directly from the customer contacts. Perform Logistic Checks on the customer’s ARIMS configurations for recommended changes to usage, ROP, and ROQ. This should be done at least annually for each SFL customer. Print labels if needed for changes mentioned in the proper office location or print locally and mail/ship to location they are needed. Check accounts in your region for errors in the ARIMS software and available reports within. Notify responsible Bossard personnel of errors and assist with correction when needed. Train Bossard employees on the ARIMS software web-based system. This would include how to export reports, view errors and address what needs to be corrected, entering change requests Train customers on ARIMS software, this includes different data screens, reports, and possibly interactive (change requests). Create pick lists for SFL equipment and arrange shipments for customer setups Co-ordinate new SFL equipment installations at customers with Market Managers and sales. This will include creating the configuration in ARIMS and shipping the necessary equipment to the customer. Also, estimating the number and type (SFL knowledge) of people needed for the installation and estimated duration. Supervise SFL Installations at customers Provide support and at times create and present sales presentations on the SFL systems and how they can be used at customers. Other duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level