Small Engine Mechanic - Tool & Equipment Repair

Jackson's Hardware, INC•San Rafael, CA

2d•$26 - $29•Onsite

About The Position

Jackson’s Hardware is seeking a Small Engine Repair Mechanic to join their Rental & Repair Department. This role involves diagnosing, repairing, and maintaining various small gas-powered and electric tools and equipment. The position also includes supporting the rental counter by assisting customers, processing rentals and sales, and maintaining shop organization. The ideal candidate will be mechanically inclined, customer-focused, and comfortable in a fast-paced, hands-on setting.

Requirements

1+ year of small engine repair experience preferred (will train the right candidate)
High school diploma or GED required
Ability to stand and move for most of the day
Ability to lift 25–100 lbs
Strong time management and customer service skills
Proficiency in written and verbal communication
Basic computer skills (POS or service ticket systems experience a plus)
Willingness to work flexible hours, including weekends

Nice To Haves

Experience with Stihl, Makita, Milwaukee, Honda, and similar small engine brands a plus.

Responsibilities

Perform hands-on diagnostics and repairs on a wide variety of power tools and equipment.
Provide excellent customer support—helping DIYers and contractors find the right tools for the job.
Maintain and organize shop area, ensuring cleanliness and efficiency
Order replacement parts and research schematics as needed
Prepare and maintain rental fleet equipment in safe, operable condition
Process and track warranty claims and service orders
Ship out items for repair when necessary
Write up and complete related task paperwork accurately and timely
Train and assist customers on proper use of rental equipment
Assist customers with loading and unloading equipment