Small Business Sales Manager - Relationship Manager - West Region

U.S. Bank • Tempe, AZ

1d • Hybrid

About The Position

In this role, you will coach and develop a high-performing team focused on serving complex small businesses with annual revenues generally between $500K and $2.5 million, typically not exceeding $5 million, while acquiring new business, deepening existing relationships, and delivering comprehensive financial solutions that help clients achieve their goals. You will drive sales performance, ensure strong risk and credit management practices, and foster a culture of client-centricity, accountability, inclusion, and responsible growth. The ideal candidate is an experienced sales leader with strong business acumen, proven success managing consultative sales teams, and the ability to balance revenue growth with sound risk management and exceptional client experiences.

Requirements

• Proven success leading high-performing sales teams and driving business growth through coaching, accountability, and talent development.
• Strong consultative sales, relationship management, and business development expertise.
• Solid understanding of small business banking, including financial analysis, credit, lending, and portfolio management.
• Ability to balance revenue growth with sound risk management and regulatory compliance.
• Typically a bachelor's degree or equivalent work experience, and typically five or more years of relevant banking and sales leadership experience.
• Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Responsibilities

• Lead, coach, and develop a team of Small Business Relationship Managers to achieve annual goals related to revenue growth, loan production, deposits, and overall relationship value.
• Create a high-performance culture focused on client acquisition, portfolio growth, relationship deepening, and consultative sales excellence.
• Provide ongoing coaching, performance management, and developmental guidance to support individual and team success.
• Partner with team members on business development activities, client strategies, and complex relationship opportunities.
• Monitor team performance, pipeline activity, portfolio quality, and production results; identify opportunities and implement action plans to drive performance.
• Ensure effective execution of sales strategies, prospecting routines, and portfolio management practices.
• Collaborate with underwriting, portfolio management, credit partners, and other business lines to support strong client outcomes and responsible growth.
• Reinforce sound credit practices and portfolio management standards while maintaining a balanced focus on risk, compliance, and revenue generation.
• Foster strong partnerships across the organization to deliver integrated solutions and seamless client experiences.
• Support recruiting, onboarding, and talent development efforts to build a diverse, high-performing team.
• Build and maintain relationships with community organizations, centers of influence, and business partners to support market growth and increase visibility of U.S. Bank within the communities we serve.
• Lead through change by promoting innovation, leveraging digital tools, and helping the team adapt to evolving client and business needs.
• Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, suspicious activity reporting requirements, policies, and procedures.
• Actively participates in required corporate and business line training and ensures team adherence to applicable policies, procedures, and regulatory requirements.
• Promotes responsible banking practices and reinforces a strong risk and compliance culture.
• May perform other duties as assigned.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree