Small Business Loan Specialist

WestStar Bank•El Paso, TX

8h•Onsite

About The Position

Performs administrative support to Small Business Bankers. Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Requirements

Seven or more years’ experience as a Lending Assistant in a commercial bank, or similar experience, preferred
General knowledge of SBA lending programs, requirements, and processing, including SBA 7(a), 504, and Express loans, with experience supporting SBA loan documentation, closing, servicing, and compliance activities
Proven ability to communicate effectively with all levels of bank personnel, customers, attorneys, and title companies; ability to provide excellent customer service
Ability to obtain Notary Public license for the state of Texas
Bilingual (English/Spanish) preferred
Excellent organization skills and attention to detail
Excellent analytical and problem-solving skills
Reliable, self-motivated, and results-oriented individual who demonstrates initiative, takes ownership of assigned responsibilities, and exhibits a strong eagerness to learn and grow within a growing department
Proficient with use of LaserPro/NCINO lending software
Strong computer skills to include Microsoft Office, Word, Excel and Adobe
Strong knowledge of consumer and commercial loan documentation to include handling complex transactions and real estate transactions
Regulatory knowledge should include current understanding of Regulation B, HMDA, OFAC, CIP, Beneficial Ownership and Flood Regulation
Experience working with others in a team to meet customer needs
Knowledge of state and federal banking compliance regulations, and other Bank lending policies
Effective oral, written and interpersonal communication skills with the ability to apply common sense to carryout instructions
Work with minimal supervision while performing duties
Familiar with loan documentation system administration support

Nice To Haves

Bilingual (English/Spanish) preferred

Responsibilities

Interact with customers to demonstrate care and build relationships with clients through proactive outreach and follow up
Assist Small Business Bankers with wire transfers, payments, advances and client inquiries
Assist Small Business Bankers with collection of application items, requesting financials and/or other documents, client follow up
Work closely with Small Business Bankers to monitor loan application status and provide updates to clients, as needed
Assist in preparation of loan presentation to Loan Committee by creating product packages on nCino
Assist with portfolio management functions, including monitoring exception reports, covenant compliance, financial reporting requirements, loan renewals, and past-due relationship maintenance
Communicate with Small Business Bankers regarding overdrafts, matured/maturing loans, contacts customer and/or insurance companies to clear exceptions on loans and other pending items, etc.
Assist Small Business Bankers with loan closings
Ensure correspondence received is handled and routed as needed
Ensure compliance with banking policies, lending practices and regulatory requirements to include wires and transfers
Handle in-person and telephone inquiries; responds to request and inquiries, researches discrepancies and resolves issues
Notarize documents when necessary
Prepare loan documents on Laser Pro
Review attorney prepared documents
Other duties and special projects as assigned
Carry out responsibilities with professionalism and respect for others in accordance with the Bank’s policy as well as to ensure compliance with Federal, State and Banking Regulations
Prepare and review loan documentation
Participate in training, as needed
Stay updated industry trends and regulatory changes as they pertain to Small Business (SBA) loans