Small Business Lender

Firstrust Bank•Conshohocken, PA
•Hybrid

About The Position

The Small Business Lender develops new bank business relationships, primarily by lending to small businesses and small real estate investors. The lending segment is defined as loans up to $1 million for commercial and industrial loans and up to $1.5 million for real estate loans. The role also grows commercial deposits and cross-sells banking products and services, working with the Branch Manager, Credit Risk, Portfolio Manager, and Loan Processor to complete the sales and closing process. The position onboards, manages, and grows a loan portfolio; assesses and analyzes financial information to identify lending needs; and applies knowledge of cash flow and small-business operating cycles to recommend banking solutions. The lender develops customer referral strategies, builds relationships with prospective customers, negotiates credit terms, and provides guidance that helps customers make informed financial decisions. The role also supports portfolio servicing, deal review, loan documentation, and community outreach. It is accountable for generating $5–7 million in funded business banking credits annually, as well as growing deposits and fee income. This is a hybrid position.

Requirements

  • Three to five years of external commercial-lending business-development sales experience.
  • A bachelor of science degree in Business Administration or Finance, or relevant sales experience / five to seven years of banking experience.
  • Thorough knowledge of banking products and services.
  • Excellent communication, credit, sales, and public-relations skills.
  • Self-starter capable of developing new business.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Excellent interpersonal, analytical, and problem-solving skills.
  • Ability to drive a motor vehicle to client locations and events.
  • Ability to communicate and exchange information with management, clients, and outside vendors.
  • Ability to apply and estimate analytical data for trends and reporting purposes.

Responsibilities

  • Onboard, manage, and grow a portfolio of small-business and small-real-estate-investor loans within the stated loan limits.
  • Work with the Portfolio Manager on portfolio management, including line-of-credit renewals, term-loan resets, past-due payments, and loan-servicing issues.
  • Assess, review, and analyze financial information to determine lending needs.
  • Apply knowledge of cash flow and small-business operating cycles to identify banking products and services that can support portfolio customers.
  • Develop and implement customer referral strategies to improve satisfaction and portfolio growth.
  • Arrange meetings between current or prospective customers and appropriate bank representatives.
  • Negotiate credit terms, including credit structure costs, repayment methods, and collateral specifications.
  • Provide sales and service to small-business banking customers and prospects, identifying financial solutions that support retention, growth, and profitability.
  • Contact and visit prospective customers, identify their product and service needs, and present relevant bank offerings.
  • Guide customers in making informed decisions about their financial needs.
  • Preview segment-related deals to support a consistent approach, address credit concerns, and facilitate deal flow.
  • Review loan documents for accuracy before closing; execute documents accurately and file or forward them for filing according to procedure.
  • Represent the bank at civic and community functions to enhance its image and develop business.
  • Generate $5–7 million in funded business banking credits annually and grow deposits and fee income.
  • Identify customer and prospect needs, suggest appropriate services, and direct customers to the appropriate person to establish business relationships.
  • Perform other duties as assigned by the SVP, Team Leader-Small Business Sales.
  • Use knowledge of interdepartmental software and systems, specifically Salesforce and VIKAR.

Benefits

  • Great benefits
  • Performance-based pay
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