Small Business Commericial Account Manager
About The Position
As a Small Business Commercial Account Manager, you will be responsible for managing and growing a portfolio of small to mid-sized commercial accounts. This role is central to delivering high-quality service, maintaining strong client relationships, and driving retention and revenue growth. You will act as the primary point of contact for business owners, overseeing renewals, quoting and rating policies, and ensuring clients receive the most effective coverage solutions in a timely and professional manner. This is an ideal opportunity for a consultative insurance professional who thrives in a fast-paced environment and enjoys balancing service with account growth.
Requirements
- 3+ years of small business commercial account management experience
- Active Commercial Property & Casualty (P&C) insurance license in good standing
- Experience managing an existing book of business
- Strong ability to engage clients in consultative discussions
- Experience working with multiple insurance carriers for quoting and rating
- Proficiency with CRM/AMS systems and comparative rating platforms
- Ability to manage high volumes of inbound leads and tasks efficiently
Responsibilities
- Manage an assigned book of small to mid-sized commercial accounts
- Serve as the primary point of contact for clients, building and maintaining strong relationships
- Handle the full renewal process, including quoting, rating, and policy review
- Navigate multiple insurance carriers to secure competitive coverage solutions
- Deliver high-quality, efficient service to external clients
- Drive account retention, customer satisfaction, and growth
- Identify opportunities to expand coverage and cross-sell additional services
- Manage incoming leads and maintain accurate records within CRM/AMS platforms
- Ensure timely and accurate communication with clients and internal teams
Benefits
- Competitive base salary up to $60,000 plus commissions and bonuses
- 100% employer-paid benefits
- Paid time off (PTO)
- Monday–Friday schedule (8:30 AM – 5:00 PM CST)
- Remote flexibility with optional hybrid work (Downers Grove, IL)
- Opportunity to grow within a well-established, nationwide insurance organization
- Collaborative environment focused on client success, retention, and long-term growth
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
