Small Business Account Manager

APPLIED TECHNOLOGY GROUP INC•North Little Rock, AR

1d•Onsite

About The Position

ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge. We’re a high-growth Autodesk Reseller helping architects, builders, engineers, and construction professionals bring their biggest ideas to life. Our small business clients are nimble, ambitious, and building fast—and they need someone just as sharp in their corner. We’re looking for a Small Business Account Manager who can build relationships quickly, manage a high-volume book of business, and help small businesses make smart software decisions that scale with them. If you thrive on fast conversations, faster follow-ups, and constant wins—this is your lane!

Requirements

2–4 years of B2B account management, inside sales, or renewals experience (preferably in software, SaaS, or tech).
You’re organized, efficient, and thrive in a high-volume, fast-paced sales environment.
Stellar communication skills—you know how to keep it clear, concise, and value-driven.
Bachelor’s degree.
CRM experience.
You love small business clients: their hustle, their skepticism, and their loyalty when you deliver.
Candidates must be authorized to work in the U.S. without company sponsorship.

Nice To Haves

Bonus points if you’ve worked in the AEC space.

Responsibilities

Own the Relationship: You’ll manage a portfolio of SB clients—supporting renewals, upgrades, add-ons, and the occasional fire drill.
Drive Retention & Expansion: Keep your clients happy, active, and growing. Hit (and beat) monthly quotas for renewals, cross-sells, and upsells.
Be the Product Expert: Guide clients through Autodesk product offerings and all of ATG’s hardware, software, and service offerings.
Move Fast, Stay Organized: Manage high-volume conversations, track opportunities in the CRM, and never let a follow-up slip.
Spot the Signal: Identify high-potential accounts and turn small wins into long-term loyalty.
Stay Ahead of the Game: Keep up with Autodesk licensing changes, promos, renewals, and program shifts—because your clients will count on you to know.

Benefits

Multiple medical plan options plus dental and vision coverage
On-demand support and mental health/wellness resources via Bennie—your personal benefits concierge
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) with up to 4% company match after 90 days
Voluntary life, AD&D, supplemental health coverage, and disability protection
3 weeks of PTO, paid holidays, and your birthday off
2 paid volunteer days each year to support causes you care about
Professional development reimbursement + access to GreaterU, ATG’s platform for learning and growth
Four weeks of paid sabbatical after six years—on top of your regular PTO—to refresh and recharge!
Discounts on lifestyle perks like pet insurance, financial coaching, and more via the Bennie Marketplace