Small Business Account Manager - Grand Forks Branch

Beem Credit Union•Grand Forks, BC

5d•CA$61,671•Onsite

About The Position

Beem Credit Union is redefining what it means to be a credit union, combining 80 years of cooperative history with a bold vision for the future. They aim to be a financial partner offering both digital ease and people-first service, with a clear mission of financial wellness for all. Beem helps British Columbians achieve their goals through personalized advice, innovative technology, and genuine human connection. As one of BC's largest credit unions, they serve over 200,000 members across 66 branches with $18 billion in assets under administration. The Small Business Account Manager role is responsible for managing and growing a portfolio of small business members with commercial and agricultural lending needs. This involves providing relationship-based advice, assessing and adjudicating credit within delegated authority, and supporting the long-term financial success of members while managing risk and profitability. The role contributes to Beem’s strategic priorities by delivering trusted, member-centric financial advice, supporting business growth within local communities, driving portfolio profitability and prudent risk management, and promoting a full range of banking, lending, and wealth products.

Requirements

Secondary School diploma plus completion of, or enrollment in the CU Source Commercial Lender Accreditation Program (all required and recommended courses)
A minimum 3 years’ experience as qualified consumer/personal lender in a recognized financial institution preferably a Credit Union
Working knowledge of Credit Union demand, deposit products and granting of consumer credit
Familiarity with wealth management products and services
Demonstrated proficiency with office software applications such as word processing and spread sheets
Demonstrated proficiency working in a team environment with shared duties and responsibilities
Proven problem solving and time management skills with a demonstrated ability to work independently, prioritize, meet deadlines and exercise sound judgement
Demonstrated proficiency in providing professional, friendly and knowledgeable service to members
Candidates with an equivalent combination of education, experience and skills may be considered

Responsibilities

Demonstrate a professional, courteous and respectful manner
Consistently apply Beem’s Standards of Conduct and Service Quality
Interview members and potential members to determine and match their needs with Credit Union products and services
Analyze and approve new small business credits through the application of safe and sound lending principles and practices within delegated authority level
Act as primary resource for the development and building of small business relationships with existing and potential members including cross-selling of Credit Union’s retail products and services
Deliver advice and services to existing and potential members in person, at their site, or via other media during and outside of regular business hours
Conduct annual and periodic reviews of small business credits and associated documentation in accordance with Credit Union policy and by the application of lending principles and current product pricing guidelines
Ensure the profitability of the loan portfolio through application of loan rates and service charges consistent with Credit Union policy, negotiate loan terms, rates and conditions relative to risk while balancing both the member and Credit Union’s needs
Monitor margined accounts and take appropriate action as required
Instruct solicitors and notaries to ensure appropriate loan documentation is prepared and executed in accordance with legal and regulatory requirements, Credit Union policy and department standards
Proactively share your experience and expertise and assist staff in the achievement of their career objectives
Identify opportunities, promote services and referrals to our wealth management division
Work together with collection personnel and assist with the collection of delinquent commercial credits via collection calls, member interviews and site visits as required
Act as backup and resource support for the Business Advisor
Other related duties as requested
Take responsibility for your own professional growth by attending internal or external career enhancement opportunities such as, Credit Union sponsored events, workshops, meetings and CU specific systems education support