SMA Supervisor

Ericsson•Lewisville, TX

4d•Onsite

About The Position

The Ericsson US 5G Smart Factory is seeking a Surface Mount Assembly (SMA) Supervisor to join the Production team within Operations, reporting to the SMA Area Manager. In this role, you will help lead the production of some of the most advanced circuit boards in the industry — the technology that powers 5G connectivity. You will oversee daily manufacturing operations, develop your team, and collaborate across departments to drive production goals, quality standards, and a strong safety culture. We are looking for someone with a proven track record of leading teams, directing workflow, improving processes, and maintaining uninterrupted production in both high-volume and new product introduction environments.

Requirements

Bachelor's degree or equivalent professional experience
2+ years of experience in a supervisory or team leadership role
Solid understanding of intra-departmental functions and daily manufacturing operations
Demonstrated knowledge of 5S methodologies in a production environment
Strong leadership, coaching, and cross-functional collaboration skills
Effective conflict resolution, communication, and problem-solving abilities
Experience promoting and maintaining a workplace safety culture
Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word)
Experience with advanced software systems in a production environment
Knowledge of waste reduction methods and non-conforming material processes
Comprehensive understanding of SMA equipment and its role in the production process

Responsibilities

Coordinate with the SMA Area Manager and Production Planning to establish daily targets aligned with customer demand
Monitor productivity, workflow, accuracy, and error rates across all SMA operations
Initiate daily production with Team Leads, including dispatching orders, printing labels, and ordering components
Deliver clear production status updates during daily meetings and ensure accurate end-of-shift reports
Communicate cross-functionally with Production, Warehouse, Maintenance, Engineering, and Quality teams
Drive adherence to 5S programs and maintain Inventory Accuracy KPI metrics
Provide insights to management to improve safety, equipment efficiency, and team productivity
Manage multiple departmental improvement initiatives simultaneously and ensure audit readiness
Provide feedback to software developers on shop floor automation projects
Coach and develop team members through one-on-ones and the formal talent management process
Partner with People Business Partners on performance improvement plans and corrective actions
Participate in interviewing and hiring operators; coordinate training plans with the technical trainer
Enforce safety procedures and proper PPE use; report incidents to Area Managers promptly
Serve as the point of contact during emergency events and adhere strictly to all safety, environmental, and quality guidelines

Benefits

Choice of three medical plan options
Dental plan option
Company credits towards medical and dental premiums
401(k) Plan with automatic 3% company contribution
401(k) match $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits towards basic life insurance and basic accidental death and dismemberment coverage
Company credits towards short-term and long-term disability coverage
Option to participate in Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs