Slot Technician

Bally's Chicago • Baton Rouge, LA

10h • Onsite

About The Position

The Slot Technician is responsible for performing routine maintenance, diagnosing and repairing mechanical and electronic problems with slot machines, and ensuring all machines are functioning properly. This role also involves providing excellent customer service to casino patrons, handling guest complaints, and maintaining positive guest relationships. The position requires a flexible schedule, including late nights, weekends, and holidays, as business operations demand.

Requirements

• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Occasional: standing, walking, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
• Frequent: sitting, with repetitive movement of arms, hands, and fingers.
• Speech and Vision abilities are required.

Responsibilities

• Perform routine maintenance on slot machines
• Diagnose and repair mechanical and electronic problems with slot machines
• Replace faulty parts and components as needed
• Test machines to ensure they are functioning properly
• Keep accurate records of all repairs and maintenance performed
• Communicate with other members of the casino staff to ensure that all machines are functioning properly
• Provide excellent customer service to casino patrons
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel
• Seek to resolve all situations in a manner that maintains positive guest relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed