Slot Technician I

NNGE • Fruitland, NM

1d

About The Position

Under general direction from the Slot Tech Supervisor, Slot Supervisor, Slot Tech Manager and/or Director of Slot Operations, promotes a positive customer experience by repairing and monitoring the performance of the slot machines to ensure the games are operational. Assist patrons and associates in resolving immediate problems such as jams, tilts, jackpots, player tracking on-line problems, and replaces parts in a prompt and courteous manner and according to established policies, procedures, regulations and ordinances.

Requirements

• Ability to promote a positive customer experience.
• Ability to repair and monitor slot machine performance.
• Ability to assist patrons and associates with immediate problems.
• Ability to replace parts promptly and courteously.
• Knowledge of established policies, procedures, regulations, and ordinances.

Responsibilities

• Repairing and monitoring the performance of slot machines to ensure games are operational.
• Assisting patrons and associates in resolving immediate problems such as jams, tilts, and jackpots.
• Resolving player tracking on-line problems.
• Replacing parts in a prompt and courteous manner.
• Adhering to established policies, procedures, regulations, and ordinances.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed