Slot Technician I
Arizona Charlie's•Decatur, AZ
•Onsite
About The Position
As a Slot Technician, you play a critical role in ensuring the smooth operation of our gaming floor. You are responsible for the repair, maintenance, and troubleshooting of all slot machines, slot systems, and related equipment, directly contributing to the overall guest experience and operational efficiency. Your commitment to following established procedures, safety protocols, and company policies helps maintain a secure and reliable gaming environment, reinforcing the integrity and success of our operations.
Requirements
- 3 years of slot technical experience in a casino environment
- Experience with troubleshooting and maintaining CDS data communications systems preferred; equivalent experience with related systems considered
- Strong knowledge of gaming equipment repair and ability to work with minimal supervision
- Ability to follow instructions and complete tasks accurately in a fast-paced environment
- Strong communication skills and willingness to work as part of a team
- Committed to fostering a respectful, inclusive, and safety-conscious work environment
- Ability to access and input information using a moderately complex computer system
- At least 21 years of age
- High School Diploma or equivalent preferred
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
- Nevada Gaming Registration
Responsibilities
- Provide timely and courteous guest service consistent with the company's guest service culture
- Responsible for the repair and maintenance of slot machines, slot systems, and slot signage
- Perform slot conversions, floor projects, and other assignments as requested
- Walk the casino floor to ensure all slot machines and bill validators are operational; perform light maintenance including signage and bulb replacement
- Coordinate and execute the breakdown, relocation, and reinstallation of slot machines and stands
- Participate in a preventative maintenance program for slot machines and related equipment
- Maintain an organized and clean slot repair shop
- Promote positive guest relations through professional, efficient service
- Communicate effectively and maintain positive working relationships with team members and management
- Report disputes and unusual guest activity to management
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
