Slot Tech Manager - MGM National Harbor

MGM Resorts International • Harbor, OR

2d • Onsite

About The Position

The Slot Tech Manager at MGM National Harbor will lead the team responsible for the performance and maintenance of slot equipment on the casino floor. This role involves overseeing daily operations, managing staff, staying updated on gaming technology, and ensuring compliance with regulations. The position is central to the excitement and innovation of the casino environment.

Requirements

• At least 21 years of age
• Has a High School Diploma or GED
• 2+ Years of Prior Relevant Experience in Slot Maintenance

Nice To Haves

• Previous experience installing a new Slot Floor

Responsibilities

• Oversee the daily operations of the Slot Technical Department, ensuring smooth and efficient performance.
• Maintain and optimize the performance of all slot equipment on the casino floor.
• Evaluate staffing levels based on business demand, forecasts, and budgetary guidelines.
• Lead all people-leader responsibilities including hiring, training, scheduling, performance management, and succession planning.
• Stay current on advances in gaming technology and maintain strong relationships with vendors and service partners.
• Maintain detailed records of all slot machines, including PAR sheets, fills, moves, and conversions.
• Schedule and oversee all machine moves, conversions, and installations in compliance with Maryland Gaming Regulations.
• Generate and manage all required documentation related to machine repairs, movements, and conversions.
• Train staff on new machine types and evolving technical processes.
• Order and manage parts inventory; oversee invoicing and payments for leased machines and materials.
• Act as the primary liaison between MGM National Harbor and slot equipment vendors.
• Respond to special projects and requests from the VP of Slot Operations.

Benefits

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, dental, vision, life insurance, 401(k) plans, and time off plans
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED