Slot Casino Host - GVR

Station CasinosHenderson, NV

About The Position

Greet Guests, recognize frequent Guests, and ensures that they have information on how to contact any Host for future needs. Explains promotions, programs, and any current giveaways to all Guests. Explains the benefits and privileges of using a player’s card. Responsible for improving Guest service, developing and implementing new promotions, maintaining and cultivating relationships with VIP Guests. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Ability to approve credit and manage reinvestments in Guests. Responsible for developing and increasing Guest visits and play habits. Responsible for filing events based on play criteria. Responsible for acquiring new and inactive business.  

Requirements

  • Communicate effectively with Guests, Team Members and Management
  • Well organized and detail oriented
  • Available to work the shifts necessary to complete functions and responsibilities
  • Must be able to obtain Gaming Registration
  • Must be professional and maintain confidentiality to surveillance operations and activities
  • Basic computer skills
  • Must be able to work quickly and accurately under high stress situations
  • Exercise general responsibilities necessary to minimize operation cost and maximize operational profits

Nice To Haves

  • Two plus years of experience preferred

Responsibilities

  • Greet Guests
  • Recognize frequent Guests
  • Ensure Guests have information on how to contact any Host for future needs
  • Explain promotions, programs, and any current giveaways to all Guests
  • Explain the benefits and privileges of using a player’s card
  • Improve Guest service
  • Develop and implement new promotions
  • Maintain and cultivate relationships with VIP Guests
  • Plan and accomplish goals
  • Perform a variety of tasks
  • Approve credit and manage reinvestments in Guests
  • Develop and increase Guest visits and play habits
  • File events based on play criteria
  • Acquire new and inactive business
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