Slot Attendant - MGM Yonkers
About The Position
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: The Video Game Machine (VGM) Slot Attendant provides friendly, attentive service to guests by assisting with game play, responding to machine issues, performing paper fills, and ensuring slot machines are operational throughout the gaming floor. This role focuses on creating a welcoming and enjoyable experience by proactively engaging guests, explaining promotions, and maintaining a smooth, guest-focused gaming environment in compliance with all policies and regulations.
Requirements
- Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
- Must be available to work onsite 6:15pm-2:15am and 9:15pm-6:15am including weekends and holidays
- Must possess a high school diploma, GED, or equivalent
- Has previous customer/guest service experience preferably in a casino, hotel, or similar resort setting
- Has previous slot/gaming experience
Responsibilities
- Attend pre-shift meetings, receiving keys, radio, and equipment, and reviewing daily promotions and guest service priorities
- Provide friendly assistance to guests by explaining game play, answering questions, and ensuring a positive and welcoming gaming experience
- Monitor assigned slot areas to identify down or malfunctioning machines, troubleshoot minor issues, and return machines to service when possible
- Perform paper fills and ticket replacements accurately and efficiently to maintain smooth machine operation
- Communicate effectively with team members and supervisors while following all regulatory requirements, safety standards, and company policies
Benefits
- Unlock professional growth with robust development programs, networking events, and community volunteer initiatives
- Thrive in a supportive environment where teamwork and innovation flourish
- Enjoy extensive health, dental, and vision insurance, a retirement savings plan with company matching, and wellness programs to support your physical and mental well-being
- Access exclusive discounts on hotels, entertainment, shopping, dining, travel, electronics, and more through our corporate partners
- Enjoy free on-site parking for a convenient start to your day
- Indulge in complimentary meals from our employee dining room, featuring a variety of tasty and nutritious options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
