Slide Attendant & Tower Host

Malahat SkyWalk • Area A (Mill Bay / Malahat), BC

2d • CA$22 - CA$24 • Onsite

About The Position

Malahat SkyWalk is seeking a Slide Attendant & Tower Host to join their team. This role is crucial for ensuring a safe, fun, and memorable experience for guests. The position involves overseeing the spiral slide's operation, interacting with guests at the top of the tower, and providing information about the attraction. The ideal candidate will be dedicated to providing a positive guest experience while prioritizing safety and well-being.

Requirements

• Friendly, outgoing, and customer service-oriented personality.
• Ability to engage with guests of all ages.
• Physically demanding role must be comfortable standing, bending, and walking for extended periods.
• Comfortable working in a fast-paced, guest-facing environment.
• Excellent communication skills (verbal and written) and a friendly professional attitude.
• Capacity to safely lift and carry objects weighing up to 50 pounds.

Nice To Haves

• Previous experience in customer service, recreation, or tourism.
• Proficiency in a second language.
• Basic First Aid (OFA Level 1).

Responsibilities

• Ensure all guests using the slide follow safety rules, including height requirements and behaviour standards.
• Monitor the slide and surrounding areas to ensure guest safety and smooth operations.
• Enforce safety rules while maintaining a friendly and welcoming attitude.
• Assist guests in entering and exiting the slide safely.
• Inspect and maintain the cleanliness of the slide and surrounding areas.
• Communicate with team members and management regarding any safety concerns or maintenance needs.
• Support other Malahat SkyWalk departments as needed to ensure smooth operations and exceptional guest experiences.
• Welcome guests to the SkyWalk tower and offer information about the structure, surrounding landscapes, and local history.
• Ensure guests feel comfortable and safe while enjoying the view from the tower.
• Answer questions and provide recommendations about the SkyWalk experience and other local attractions.
• Assist in crowd management and ensure a smooth flow of visitors at peak times.
• Support guests with accessibility needs or any special requests.
• Support emergency response procedures, including first aid when necessary.
• Cross-train in other departments to support the overall guest experience.
• Learn about the location, its history, foliage, and geography to answer guest questions.

Benefits

• Equal opportunity employer that values diversity and inclusion.
• Commitment to providing a workplace free of harassment and discrimination.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed