Sleep Lab Clinical Coordinator (FT Days)

NORTH ARKANSAS REGIONAL MEDICAL CENTER•Harrison, AR

3d•Onsite

About The Position

Join North Arkansas Regional Medical Center (NARMC) as a Sleep Lab Clinical Coordinator and help patients understand, manage, and improve their sleep health. This role combines advanced sleep technology, patient education, clinical coordination, quality improvement, and team leadership in a community-focused healthcare environment. NARMC is a rural, nonprofit healthcare organization serving Harrison and the surrounding communities. Our mission is centered on providing safe, high-quality care with integrity and a strong commitment to the people we serve. At NARMC, team members have the opportunity to make a meaningful impact while working collaboratively across departments and disciplines.

Requirements

High school diploma or GED.
At least four years of experience working as a Sleep Technologist in a Sleep Lab.
Documented proficiency in required Sleep Technologist and Sleep Lab Clinical Coordinator competencies.
Current Registered Sleep Technologist (RST) or Registered Polysomnographic Technologist (RPSGT) credential from a nationally recognized certification board.
Current Basic Life Support (BLS) certification through the American Heart Association.
Proficiency with Sleep Lab equipment, patient assessment, medical terminology, electronic medical records, databases, and computer systems.
Ability to read, speak, write, and understand English.
Ability to effectively use Language Line services for non-English-speaking patients.
Strong clinical judgment, critical thinking, communication, patient education, teamwork, customer service, and organizational skills.
Ability to work independently, analyze complex situations, and apply appropriate policies and procedures.

Nice To Haves

Successful completion of an accredited Sleep educational program.
At least four years of bedside patient care experience.
At least two years of supervisory or leadership experience.
Experience with EEG testing.
Experience with Sleep Lab program development, quality improvement, staff education, or clinical training.

Responsibilities

Perform and oversee sleep testing and sleep technology services in accordance with current American Academy of Sleep Medicine (AASM) scoring guidelines and clinical practice standards.
Collect, analyze, and integrate patient information using standardized assessment tools such as the Epworth Sleepiness Scale and Berlin Sleep Questionnaire.
Coordinate in-center and out-of-center diagnostic testing, therapeutic modalities, physician orders, and patient follow-up.
Educate patients and families about sleep disorders, comorbidities, sleep hygiene, treatment options, PAP therapy, equipment use, interface troubleshooting, cleaning, safety, and treatment compliance.
Assist patients with PAP acclimation and reinforce strategies that support treatment adherence and improved health outcomes.
Communicate professionally with physicians, referring providers, patients, families, and other members of the healthcare team regarding symptoms, treatment concerns, and ongoing care.
Maintain accurate, confidential, and secure electronic medical records and document patient interactions and follow-up activities.
Manage patient follow-up databases and support insurance verification, authorization requirements, and patient financial responsibility processes.
Provide oversight, education, training, and support to Sleep Lab staff.
Participate in professional development and ongoing clinical education.
Conduct referring provider outreach and promote Sleep Lab services by providing sleep-health resources and support to clinics and healthcare providers.
Develop and implement quality assurance and quality improvement activities.
Conduct monthly departmental and quality improvement meetings and maintain required documentation for regulatory and state inspection purposes.
Provide monthly in-service education for Sleep Lab staff.
Participate in quarterly continuous quality improvement (CQI) projects.
Perform routine inpatient and outpatient EEG testing and maintain or obtain EEG testing proficiency.
Maintain proficiency with Sleep Lab equipment, technology, databases, medical terminology, electronic medical records, and computer systems.
Follow all applicable laws, regulations, professional standards, infection control requirements, privacy and security standards, and NARMC policies and procedures.
Participate in orientation, safety programs, mandatory education, infection control activities, and departmental training.
Support the Medical Director and Director of Cardiopulmonary/Sleep Lab in the overall operation of the Sleep Lab.

Benefits

Multiple health plan options (PPO and HDHP) with coverage through NARMC Domestic Network and Cigna Health Plan.
Dental and vision coverage through Delta Dental and Delta Vision of Arkansas.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available.
Basic life insurance ($40,000) and AD&D provided at no cost; voluntary life options available.
Short-term and long-term disability coverage offered.
Accident and critical illness insurance through Lincoln Financial.
401(k) retirement plan with up to 3.5% company match, vested over 5 years.
Paid Leave Bank (PLB) and Extended Illness Bank (EIB) with accrual based on service years.
Employee Assistance Program (EAP) and First Stop Health 24/7 counseling services.
AirMed/Mercy Life Flight membership for eligible staff and families.
On-site wellness center and discounted membership at Planet Fitness.
Tuition reimbursement and support for continuing education.
Employee referral bonuses and internal promotion opportunities.
Pet insurance and identity theft protection available.