Sleep Expert - Sales

Mattress Firm • Cumming, GA

6d • Onsite

About The Position

Mattress Firm is seeking Sleep Experts to help customers find their ideal mattress and achieve better sleep. This role is central to the company's mission of helping people sleep well to live well. Sleep Experts will enhance the customer's in-store experience by acting as a trusted sleep authority, offering best-in-class products, and executing Mattress Firm's selling programs using digital tools. The position supports a seamless omnichannel experience, focusing on creating an engaging environment centered around the customer. Mattress Firm, as America's largest specialty mattress retailer with over 2,400 stores and 6,000 Sleep Experts, is committed to recruiting individuals passionate about making a daily difference and fostering a dynamic work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available and awarded at the discretion of the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed