Sleep Expert - Sales

Mattress Firm•Palmdale, CA

5d•$57,000 - $73,000•Onsite

About The Position

Mattress Firm is seeking Sleep Experts to help customers find their ideal mattress and achieve better sleep, aligning with the company's core mission of helping people sleep well to live well. This role is central to creating an exceptional in-store experience, where Sleep Experts act as trusted sleep authorities, offering best-in-class products and executing Mattress Firm's selling programs using digital tools. The position supports a seamless omnichannel experience, focusing on the customer. Mattress Firm, America's largest specialty mattress retailer with over 2,400 stores and 6,000 Sleep Experts, emphasizes career growth, uncapped commissions, and a supportive work environment, having been named one of Newsweek’s Most Loved Workplaces of 2024.

Requirements

Legal authorization to work in the United States without the need for sponsorship.

Responsibilities

Create an environment where the customer is always at the center by cultivating strong relationships.
Provide technical and product knowledge information to customers and serve as subject matter expert.
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
Maintain awareness of the competition, advertisements and services offered by competitors.
Leverage social media to positively impact brand awareness and increase sales.

Benefits

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories

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