Sleep Expert - Sales

Mattress Firm • Jordan Creek, OR

1d • Onsite

About The Position

Helping people sleep well so they live well is at the core of what Mattress Firm does. The company believes the right mattress matters, and so does the right career. Sleep Experts are central to this mission, assisting customers in finding their ideal mattress for better sleep. Joining the team involves learning extensively about sleep and contributing to an exceptional in-store experience. This role is presented as an opportunity to achieve financial goals through uncapped commissions and a 401(k) match. The Sleep Expert is responsible for elevating and enhancing the customer's in-store experience by acting as a trusted sleep authority and offering best-in-class products. Experts will implement Mattress Firm's selling programs using digital tools and support a seamless omnichannel experience, creating an engaging environment centered on the customer.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees