Sleep Expert - Sales

Mattress Firm • Arlington, VA

7d • Onsite

About The Position

Mattress Firm's core mission is helping people sleep well so they live well. As America's largest specialty mattress retailer with over 2,400 stores and 6,000 Sleep Experts nationwide, the company is committed to making a difference every day. Sleep Experts are central to this mission, assisting customers in finding their ideal mattress for better sleep and creating an exceptional in-store experience. This role offers a unique retail opportunity with uncapped commissions and a 401(k) match, allowing individuals to achieve financial goals. The Sleep Expert will elevate the customer's in-store journey by acting as a trusted sleep authority, offering best-in-class products, and executing Mattress Firm's selling programs using digital tools to support a seamless omnichannel experience. The goal is to foster a compelling and engaging environment centered around the customer.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees