Sleep Education Navigator : HHC NB Sleep Center - Full Time - 08HR - HHC Newport Beach Bldg 510

Hoag•Newport Beach, CA

19h•Onsite

About The Position

The Sleep Navigator is a clinical professional responsible for the seamless coordination of care for patients with complex sleep disorders. This role serves as a patient advocate, educator, and liaison between patients, providers, and the multidisciplinary sleep care team. The Sleep Navigator ensures continuity of care from diagnosis through treatment and follow-up, with a focus on improving patient outcomes, compliance, and satisfaction.

Responsibilities

Deliver results of complex sleep studies to patients in a clear and compassionate manner.
Provide targeted education and support to patients who are non-compliant with therapy.
Assist patients in understanding their diagnosis, treatment options, and care plans.
Coordinate care for patients with complex sleep apnea (e.g., ASV, supplemental oxygen, home ventilation) and rare sleep disorders (e.g., narcolepsy, parasomnias, nightmare disorder, sleep-related seizures, RBD, sleep state misperception)
Facilitate transitions of care between the Sleep Center and Primary Care Providers (PCPs).
Collaborate with the Sleep Center Supervisor to engage PCPs in long-term management of stable sleep apnea patients.
Help transition patients back to their PCPs Inspire Program Management
Oversee/manage Inspire medical device scheduling, interrogation, programming, DISE planning, implantation coordination, and post-implantation follow-up sleep studies.
Serve as the primary point of contact for Inspire-related patient care and provider communication.
Participate in clinical research activities and assist with patient recruitment and data collection.
Ability to perform duties of research coordinator as necessary
Track and report sleep lab metrics, including compliance, patient satisfaction, and treatment outcomes.
Support quality improvement initiatives and contribute to process optimization.
Work closely with the Medical Director to ensure clinical alignment and oversight.
Obtain Medical Director approval for care plans and program development.
Serve as a resource for sleep technologists, physicians, and administrative staff.