Sleep Coach (Remote)

Medbridge Healthcare•Brentwood, TN

2h•Remote

About The Position

Integrated Sleep Care, a MedBridge Healthcare Company, is expanding its remote operations team and is seeking a Sleep Care Coach to support patients undergoing CPAP therapy for obstructive sleep apnea. This role is ideal for individuals with backgrounds in healthcare, counseling, coaching, psychology, or patient support who want to work remotely while making a meaningful impact on patient outcomes. The company offers a structured remote healthcare environment and is a respected and growing organization.

Requirements

High School Diploma required
Relevant healthcare, coaching, counseling, or patient support experience may be considered in lieu of a degree
Strong communication and interpersonal skills
Ability to build rapport and empathize with patients
Comfortable using electronic medical records and remote technology
Strong organizational and multitasking skills

Nice To Haves

Associates or Bachelor’s degree preferred in Psychology, Counseling, Exercise Science, Healthcare Administration, or related field
CPAP or sleep medicine experience is a plus but not required
Bilingual not required, but a plus

Responsibilities

Provide education, coaching, and ongoing support to patients using CPAP therapy
Review daily patient activity in the Sanusom Portal (reporting only, no clinical interpretation)
Initiate outbound calls to patients and caregivers who need follow-up
Answer inbound patient and caregiver calls regarding care and therapy support
Encourage CPAP adherence through motivation, education, and accountability
Coordinate with DME providers and physician offices for non-clinical support needs
Document all patient interactions in electronic medical records and portals
Assist patients with scheduling or adjusting appointments as needed
Participate in team meetings and collaborate with peers
Remain available and online during scheduled work hours