SLED Account Manager
About The Position
The SLED Account Manager for Central California (roughly Ventura to Fresno) is responsible for developing and maintaining strategic partnerships with state, local government, and education clients. This role serves as the primary point of contact for public‑sector accounts, managing complex procurement cycles, navigating government purchasing processes, and coordinating account strategies to drive growth across the central California SLED market. The position requires strong relationship‑building skills, an understanding of public‑sector compliance, and the ability to align organizational solutions with agency and institutional needs.
Requirements
- Four-year or Graduate Degree in Business Administration, Public Administration, Sales, Marketing, or related discipline; or equivalent work experience.
- Typically 2–4 years of experience in account management, public‑sector sales, technology sales, or related fields.
- Public‑sector sales and procurement processes
- Business development and territory management
- Customer Relationship Management (CRM), preferably Salesforce
- Solution and product knowledge (hardware, software, cloud, storage, networking, etc.)
- Sales development, pipeline management, forecasting
- RFP/RFQ response preparation
- Conflict resolution and stakeholder management
- Selling techniques and upselling
- Collaboration with channel partners and value‑added resellers (VARs)
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Nice To Haves
- Experience working with California government agencies, municipalities, or educational institutions strongly preferred.
- Certified Technology Sales Professional (CTSP)
- Public‑Sector or procurement‑related certifications are a plus (e.g., NASPO, NIGP, or relevant vendor certifications).
Responsibilities
- Develops and executes account plans for California SLED accounts, focusing on solution adoption, long‑term partnership building, and customer satisfaction.
- Establishes trusted relationships with state agencies, county offices, municipalities, and K–12/higher‑education institutions, including IT leadership, procurement officers, and program stakeholders.
- Manages and achieves sales quotas aligned with regional SLED market objectives.
- Leads or participates in client meetings, RFP responses, and public‑sector contract negotiations with guidance from senior leadership when needed.
- Collaborates with channel partners, system integrators, and resellers to deliver compliant, value‑driven solutions tailored to SLED requirements.
- Provides customer and market feedback to internal teams, contributing to product improvements and public‑sector strategy development.
- Works cross‑functionally with legal, pricing, marketing, and technical teams to ensure smooth execution of SLED sales cycles.
- Analyzes win/loss data, competitive positioning, funding cycles, and procurement trends to strengthen sales strategies.
- Assists in organizing and supporting educational workshops, webinars, conferences, and SLED‑focused events to improve customer knowledge and engagement.
- Monitors account performance metrics and identifies opportunities for growth, renewals, and expanded service adoption across assigned territories.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 13 paid holidays
- Additional flexible paid vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
