Slate CRM Solutions Developer

Gwynedd Mercy University • Lower Gwynedd Township, PA

3d

About The Position

This is a hands-on technical builder role for someone who enjoys turning operational needs into clean, reliable solutions. The ideal candidate will help the organization fully leverage Slate’s workflow, communications, task tracking, and reporting capabilities, and can build supporting integrations and applications outside of Slate when needed. While deep experience with platforms like Salesforce, Dynamics, or similar is valued, a willingness to learn Slate and higher education is essential. The role requires a drive to do great work, genuine curiosity, and the instinct to understand stakeholder needs.

Requirements

• Slate experience required, typically 3+ years, or a strong equivalent background (e.g., 5–10 years Salesforce, Oracle, or Dynamics with demonstrated ability to ramp quickly in Slate).
• Developer, not just a platform administrator, with strong logic, testing habits, and real build experience.
• Demonstrated ability to create advanced queries and operational reports, including Reports and Data Explorer, and explain them clearly.
• Strong collaboration and communication skills; ability to build trust across technical and non-technical teams.

Nice To Haves

• Experience building or supporting integrations using APIs and related tooling (e.g., web services, scheduled jobs, middleware, data movement).
• Working proficiency in JavaScript.
• Comfort with web technologies used in Slate (HTML/CSS), including Portals and Liquid.
• Web development skills used in Slate contexts, Portals and conditional display, Liquid markup.
• Practical data mindset, SQL and reporting comfort.
• Experience in higher ed or similarly complex, cross-department environments.

Responsibilities

• Enhance and refine the current Admissions Slate configuration to ensure it remains clean, scalable, and easy to evolve.
• Build and improve Slate workflows, communications, and task automation to reduce manual work and improve follow-through.
• Modernize operational reporting by designing durable, dynamic queries and reports.
• Create and maintain high-quality reporting assets using Reports and Data Explorer.
• Identify recurring cycle work and automate it using Slate capabilities first, then integrations when appropriate.
• Design and build external services or applications that interact with Slate to drive workflow when built-in tooling is insufficient.
• Develop standards and guardrails for business users to build safely, ensuring platform scalability and speed.
• Recommend better patterns, communicate tradeoffs clearly, and help teams understand Slate's capabilities.
• Partner with IT leadership and stakeholders to shape an early-stage Slate footprint for retention and student success.
• Expand CRM workflows to other business offices over time, in collaboration with functional leaders.
• Build workflows with an enterprise mindset, considering upstream requirements and downstream impacts.
• Cross-teach the IT team how to build workflows, queries, and reporting.
• Enable stakeholders through training and coaching for safe "light build" work within an agreed framework.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed