SkyTrak - Sales Coordinator & Administrator

GOLFTEC • Englewood, CO

7h • $65,000 - $75,000 • Hybrid

About The Position

SkyTrak is seeking a highly organized Sales Coordinator & Administrator to support the execution and administration of key retail and wholesale partner accounts. This role is responsible for coordinating purchase orders (POs), maintaining item setup and pricing documentation as the single source of truth, supporting ship-window communication, and assisting with partner compliance programs (including MAP monitoring). The position works closely with Sales, Operations/Logistics, Finance, Marketing, and Legal/Compliance to ensure partner needs are met with speed, accuracy, and professionalism.

Our key accounts require operational excellence. This role keeps orders moving, files accurate, and partner deliverables on time—helping SkyTrak deliver a best-in-class experience to customers and partners.

Requirements

• 2+ years of experience in sales coordination, sales administration, sales operations, account operations, or order management.
• Strong proficiency with spreadsheets and structured trackers (Excel/Google Sheets); comfortable with detail-heavy workflows.
• Excellent written and verbal communication skills; able to communicate clearly with partner contacts and internal teams.
• High attention to detail, strong follow-through, and ability to manage multiple concurrent priorities.
• Ability to handle confidential business information with discretion and professionalism.

Nice To Haves

• Experience supporting wholesale/retail partners (big-box and/or ecommerce).
• Familiarity with MAP monitoring, pricing compliance, and documentation workflows.
• Experience coordinating RMAs/returns and sample programs.
• Experience working cross-functionally with Operations, Finance, Marketing, and Legal/Compliance.

Responsibilities

• Manage PO intake and acknowledgement; confirm receipt, validate completeness, and log into internal trackers.
• Validate pricing, terms, quantities, and case-pack requirements; escalate discrepancies to the account owner and Finance as needed.
• Maintain a clear PO status dashboard (received, confirmed, in process, shipped, invoiced) and communicate updates internally.
• Support order changes (quantity adjustments, ship-date changes, partials) and keep documentation current.
• Coordinate ship windows with Operations/Logistics; align internal capacity and inventory with partner expectations.
• Communicate ship windows, shipping updates, and tracking details to partners in a timely, professional manner.
• Flag risks early (inventory constraints, carrier delays, cutoff dates) and propose solutions with internal teams.
• Create and maintain item setup/SKU packets (SKU/UPC sheets, setup forms, product information) as the partner-facing source of truth.
• Manage version control for account-specific pricing sheets, item setup documents, and partner forms; ensure updates are distributed.
• Coordinate product content and asset updates with Marketing (images, descriptions, key features) and confirm partner implementation.
• Maintain current account price lists and promotional calendars (promo dates, cutoff dates, inventory considerations).
• Support promotional execution by ensuring partners have correct pricing, assets, and required documentation.
• Assist the account owner with partner requests requiring operational follow-up (forms, confirmations, documentation).
• Conduct routine MAP checks/sweeps across partner channels; document potential issues with screenshots and logs.
• Escalate violations to internal stakeholders and track follow-up actions to resolution.
• Maintain compliance records and assist in partner communications related to MAP/promo guidelines (as directed).
• Collect monthly inventory checks and partner reporting inputs (sell-through, rebates, other account-specific reporting).
• Consolidate information into internal trackers and flag exceptions, gaps, or risks for Sales and Finance.
• Support account reconciliation tasks by maintaining clean files and timely documentation.
• Coordinate RMA/returns workflows for priority accounts: intake, approvals, replacements, and status updates.
• Manage sample/dummy/display unit logistics (ship, track, return, condition notes) and maintain accurate logs.

Benefits

• Six (6) company observed holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• GOLFTEC observes a Flexible Time Off policy for exempt employees
• Health Insurance (Company pays 50% of individual & family)
• 401(k) Plan available with employer match
• Dental and Vision Benefits available
• Short-Term Disability (paid for by employer)
• Long-Term Disability available
• Employee Pricing on golf lessons and golf merchandise
• Continuing education allowance of $500 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed