Sales Administrator

Aerosonic

21h•Onsite

About The Position

The Sales Administrator must possess a strong customer-oriented attitude and have the technical and business ability to solve internal and external issues impacting the customers. He or she must be open to change and have a creative problem-solving approach to the job. This position reports to the Sales Manager. This position is responsible for managing contracts and purchases orders both internally and for all Aerosonic customers.

Requirements

Bachelor’s degree in in Engineering, Business or Accounting equivalent
Experience in Sales or in dealing with contracts is preferred
Entry level to two years’ experience in all phases of administrative and clerical duties, including prior customer service experience and creating/managing electronic filing systems
Must be able to work with ITAR products and related data without restriction
Must be computer literate and have Microsoft Excel experience
Strongly motivated, engaged, and self-driven
Proven good judgment, organizational and problem-solving skills
Solid written and verbal communication skills
Attention to detail

Responsibilities

Prepare and provide customers with quotations, warranty details, pricing information, and ongoing support.
Process customer purchase orders and review for accuracy, to include interface with the various customer portals/websites.
Maintain sales orders and an accurate backlog.
Follow contract review procedure and manage the contract review process for incoming orders.
Communicate with buyer/planners and production managers/supervisors on new and existing requirements.
Be able to effectively communicate with customers regarding their inquiries about delivery updates, schedules, and any overdue payments or issues.
Provide sales and engineering information to both potential and existing customers.
Collaborate directly with Business Unit Managers and Business Unit Team Members to discuss and address the activities and needs of the customers.
Provide administrative support for Sales and Business Unit Team as needed.
Provide daily updates on Booking status.
Compile Booking data at month end, complete bookings status report and submit to management for review.
Research historical pricing and generate COTS quotes with justified price increase for customers up to individual threshold; if above threshold, attain appropriate level of signoff per internal pricing policy.
Prepare business case for complex RFQs above individual threshold and follow process for approval.
Retrieve point of sale data and inventory levels from stocking distributors on a quarterly basis, comparing against invoiced quantities to determine if performance is within contract guidelines. Liaise back with key distributors to ensure Bookings and Sales are aligned with plan.
Manage relationships and account health for assigned customers.
Strengthen relationship and build intimacy with assigned customers account; forecast expecting Bookings and Sales; negotiate price & contract as required.