SKS/Builder Product Trainer
About The Position
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Summary: The SKS Product Trainer is responsible for delivering in-depth product knowledge to showroom guests, including sales associates, designers, architects, builders, and luxury homeowners. This role enhances understanding of SKS products to improve consultative selling skills and ensures operational excellence in SKS showrooms. The position collaborates closely with the National Training Manager and the onsite showroom team to provide a best-in-class experience for all guests, fostering a positive team environment and excellent customer service.
Requirements
- Minimum of 5 years of experience in luxury appliances.
- Proficiency in Microsoft Office and digital training tools for dynamic audience engagement.
Responsibilities
- Directly report to the Showroom Manager with a dotted line to the National Training Manager.
- Develop and maintain curriculum for SKS/LG products used at all SKS Experience & Design Centers/Showrooms.
- Deliver product presentations and ensure proper display onsite.
- Coordinate the implementation of surveys and regularly report survey results for all trainings and events.
- Communicate effectively with showroom guests and internal sales and showroom teams to steward agendas and manage group events onsite.
- Ensure setup of necessary materials for trainings and events, including brand and product collateral to supplement training.
- Manage product assets onsite, including new product installations, and work with the product team to align showroom products with the training curriculum.
- Represent the luxury brand appropriately in tone and manner for SKS brand representation.
Benefits
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life.
- Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
- Eligible for the relevant benefit programs offered through our partner agencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
