Oasis Systems Skills Trainer

Aristocrat Gaming•Las Vegas, NV

1d•Hybrid

About The Position

The Oasis Systems Skills Trainer role is vital for enhancing product proficiency, adoption, and operational excellence within Aristocrat's Oasis™ gaming technologies. This position focuses on creating and delivering engaging, learner-centered training for internal employees. The Skills Trainer, within the Training Department, collaborates with Content Creators, Product Managers, Support, and Engineering teams to identify knowledge gaps, develop effective training programs, and ensure consistent delivery and outcomes. The role requires strong communication skills and product knowledge to help learners optimize their use of Aristocrat Gaming Systems.

Requirements

3–5 years of experience in product or technical training, preferably in Gaming, Hospitality, or Technology industries.
Experience delivering both in-person and virtual training to technical and non-technical audiences.
Solid understanding of Casino Management Systems or comparable enterprise software preferred.
Familiarity with instructional design tools and learning management systems (e.g., Articulate360, Docebo LMS, Adobe Suite).
Excellent facilitation and presentation skills for both classroom and virtual environments.
Ability to engage and empower learners through interactive and experiential techniques.
Strong communication and social skills, with the ability to simplify sophisticated topics.
Highly organized, with strong project management and time management abilities.
Passion for learning, teaching, and driving continuous improvement.
Ability to work independently and collaboratively in a team-oriented environment.
Must be capable of securing and upholding gaming licenses in all regions where Aristocrat conducts business, which includes enrolling with the Nevada Gaming Control Board (NGCB).
Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Nice To Haves

Bachelor’s degree in Education, Instructional Design, Information Technology, or related field preferred.
Professional training certifications such as CompTIA CTT+, MCT, or similar.
Technical certifications (e.g., CCNA, VCP) are advantageous.

Responsibilities

Deliver engaging, interactive, and effective training sessions to internal employees.
Lead in-person and online training sessions, certification programs, orientation sessions, and refresher courses.
Facilitate hands-on workshops and simulations that reinforce key product and system skills.
Translate sophisticated product features and system concepts into clear, learner-friendly content that supports knowledge retention.
Measure learning efficiency through evaluations, feedback, and performance metrics to ensure desired outcomes are achieved.
Collaborate with Content Developers and Trainers to develop, update, and improve product training materials, including guides, visuals, and e-learning modules.
Evaluate training requirements by analyzing performance, skill assessments, and collaborator feedback.
Contribute to the creation of standardized learning paths and skill certification programs.
Ensure training materials reflect current product functionality, business processes, and guidelines.
Provide input on continuous improvement of training programs based on learner feedback and evolving business needs.
Maintain a comprehensive understanding of the Oasis™ Gaming Systems suite, including its key modules, configurations, and integrations.
Build and maintain training environments that simulate customer use cases.
Partner with Support and Product teams to stay informed on product updates, release features, and system improvements.
Demonstrate proficiency in explaining both technical and operational workflows to audiences with diverse group of backgrounds.
Partner with internal departments to ensure alignment of training objectives with business priorities.
Participate in cross-functional projects that improve product knowledge and team readiness.
Actively pursue professional development opportunities and remain current on training technologies and methodologies.