Steamboat Hospitality Ski Valet Technician - Winter 26.27 Seasonal - Full/Part Time

Steamboat Ski Resort•Steamboat Springs, CO

8d•Onsite

About The Position

This position will work with both our shuttle and guest services department in providing exceptional hospitality to our guests and owners. This position is integral in delivering a pleasant, positive and memorable vacation experience to visitors by being professional, courteous, and helpful while coordinating the ski valet operation.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of Track and Breezeway.
2 years of previous work history/education required
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must be a minimum of 18 years of age

Responsibilities

Greets and assists owners and guests, and coordinates ski valet.
Transports ski to and from the property and organize storage at the valet.
Serve as the liaison between the guest/owners and all guest service agents/shuttle drivers with all aspects ski and snowboard equipment related to storage, pick-up and drop-off of equipment.
Must be able to assist with bell duties such as loading equipment in and out, luggage assistance and groceries.
Answers inquiries pertaining to resort services; registration of guests; shopping, dining, entertainment, and travel directions
Provides Shuttle Service as necessary and if able according to company policy: providing safe transportation of guests/owners to and from the ski area as well as around town.
Loading and unloading luggage and ski equipment.
May involve carrying heavy loads up and down stairs.
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass