Ski Team Administrator

Palisade Ttahoe • Olympic Valley, CA

2d • Onsite

About The Position

Provide administrative and operational support for the U-System and FIS competitive teams based at Palisades Tahoe (Olympic Valley). Responsibilities include a wide range of day-to-day administrative and operational tasks in support of high-level competitive programming; duties may evolve based on program needs and direction from management. This is an on-site position, with occasional opportunities to travel in support of races and training camps.

Requirements

• 1–3 years of administrative or operational experience in competitive sports; skiing or snowboarding experience preferred.
• Understanding U-System and FIS training and race schedules (regional, national, and international from Far West to FIS); including athlete development and progression pathways.
• Proficiency in Microsoft Office Suite: Strong expertise required in Excel, Outlook, MS Teams (web & desktop-based), PowerPoint, Word. Or equivalent to Google Suite.
• Ability to manage phone/voicemail systems effectively.
• Effective oral and written communication, both internally and externally.
• Provide top-quality guest service to families in a friendly and positive manner.
• Strong sense of athlete/coach safety.
• Highly organized, detail-oriented, and able to manage multiple priorities and large volumes of information across email, phone, messaging, and alerts.
• Self-motivated and forward-thinking, with the ability to anticipate needs, resolve issues independently, and support process improvements.
• On-site availability required, including weekends and holidays during the winter season (October–May); consistently punctual and dependable.
• Must be capable of walking or standing 10-20% or more of a normal 8-hour work shift.
• Must be capable of occasionally carrying, lifting, pushing or pulling up to 50 lbs.
• Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions, and the ability to adjust focus.
• High School Diploma or GED

Nice To Haves

• Travel and expense management, team management solutions/CRM solutions, accounting practices; familiarity with Inntopia and RTP but not required.
• College degree preferred in business operations, project management, or a related field.

Responsibilities

• Collaborate daily with Department Manager, Head Coaches, and Admin/Ops peers to support team operations.
• Track deadlines and ensure timely completion of tasks, documentation, and deliverables.
• Manage incoming calls, voicemails, and inquiries; route as appropriate.
• Create and distribute communications, alerts, and updates to families and coaches.
• Maintain organized digital filing systems using approved tools (e.g., SharePoint).
• Support programs, initiatives, and operational processes; provide cross-coverage as needed.
• Maintain accurate rosters, staff profiles, and internal databases; generate reports as needed.
• Manage registration and rostering processes in coordination with the Admin/Ops team.
• Support athlete onboarding, including family communication, uniforms, passes, and visiting athletes.
• Ensure athlete payments are accurate; resolve discrepancies and support family billing inquiries.
• Maintain trip financials, including travel estimates, cost communication, and final expense reconciliation.
• Manage Inntopia billing, including charges, credit card updates, and payment support.
• Oversee expense management in Microsoft D365, including report submission, coding, and reconciliation.
• Process reimbursements, manage company card/account tracking, and coordinate with Payroll and finance support teams.
• Support gear purchasing, including quotes, budgeting, and purchasing coordination.
• Coordinate travel logistics (airfare, lodging, ground transportation) for approximately 30 trips annually.
• Maintain strong vendor relationships to support recurring seasonal travel needs.
• Support planning and execution of Summer and Fall camps, including logistics, vendor coordination, budgeting, registration, and billing.
• Assist with scheduling, staffing plans, and daily operational support.
• Monitor timecards, attendance, and payroll compliance; follow up on discrepancies in alignment with company policies.
• Support hiring, onboarding, and offboarding, including compliance requirements and system access.
• Assist coaches with team systems, tools, and operational processes.
• Deliver high-quality, professional service to athletes, families, staff, and resort partners.
• Serve as a liaison across teams, administrative staff, mountain operations, and resort departments.
• Support weekly safety meetings and maintain required documentation.
• Assist with incident response, reporting, and family communication in coordination with leadership and the Incident Manager.

Benefits

• Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED