Ski & Snowboard School Support Services Representative - Winter 26-27

Aspen Skiing Company•Snowmass Village, CO

3d•Onsite

About The Position

The Ski & Snowboard School (S3) Support Services Representative supports daily operations across indoor and outdoor S3 facilities to ensure a seamless guest and staff experience. Responsibilities include setting up and maintaining teaching areas, assisting with student check-in and check-out, managing lunch service, and supporting rental operations. This position reports to the Support Services Supervisor.

Requirements

Must be at least 18 years of age
High school diploma or equivalent required
Proficiency in Microsoft Word and Excel; general computer literacy required
Fluency in English required
Able to multitask and remain composed in a fast-paced, dynamic environment
Skilled at maintaining a clean, organized, and welcoming workspace
Capable of safely lifting and setting up equipment and teaching tools
Able to work outdoors for extended periods in varying weather conditions
Demonstrates sound judgment and remains calm under pressure
Dependable, punctual, and collaborative team member

Nice To Haves

Minimum of 6 months experience in a guest-facing, service-oriented role preferred
Prior experience working with children or in outdoor recreation environments preferred
Working knowledge of child supervision practices and guest service standards preferred
Spanish or Portuguese helpful

Responsibilities

Facilitate equipment rentals for children, including processing transactions, collecting payment, fitting and sizing equipment, and managing check-in and check-out procedures
Support communication between S3 personnel and parents to ensure accurate information and a positive guest experience
Set up and tear down indoor facilities daily, ensuring a clean, welcoming, and efficient environment for children and staff
Assist with registration tasks including placing children in classes, inputting and filing forms, and helping to locate children separated from their groups
Follow food safety procedures and assist with lunch ordering, preparation, serving, and clean-up
Engage with children indoors when they are unable to participate outside, offering games, crafts, and encouragement
Set up and tear down outdoor teaching areas to maintain a professional and consistent environment optimized for instruction
Maintain children’s teaching terrain, including shoveling snow, setting up signage, and installing or repairing fencing and on-mountain features
Assist with S3 guest check-in by greeting families, answering questions, and supporting class organization alongside Supervisors and Coordinators
Assist in organizing and operating ski school races, including racecourse set-up, timing logistics, and guest flow at start and finish areas
Other duties as assigned