SIU Research Investigator

Sedgwick•Telecommuter IL, MI

1d•Onsite

About The Position

Performs claims investigations utilizing online public and subscription database searches, conducts various research investigations using specialized techniques and technologies, and compiles document findings in detailed, professional reports and makes recommendations as appropriate. We are looking for detail-oriented candidates who enjoy conducting in-depth research and investigations to support various claims. Ideal candidates are skilled at using online databases and investigative tools, produce clear and professional reports, and can identify and communicate red flags with sound recommendations.

Requirements

High school diploma or GED required.
Two (2) years insurance industry experience or equivalent combination of education and experience.
strong oral and written communication skills
PC literate, including Microsoft Office product
strong organizational skills
excellent interpersonal skills
work in a team environment
the ability to manage multiple assignments and set priorities.
Computer keyboarding
Hearing, vision and talking
Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

Responsibilities

Performs research investigation assignments as requested by examiners, clients or assigned legal counsel.
Conducts thorough search and inspection of available public and subscription database records.
Conducts comprehensive background investigations, medical and other facility canvasses, social media searches, social media monitoring, geo-fencing, skip traces, and other specialized research investigations.
Documents findings in a detailed, professional investigative report.
Identifies, documents and communicates red flag indicators and makes additional handling recommendations as appropriate.
Maintains proper documentation of all relevant facts and evidence pertaining to the case in the appropriate claim handling system(s) and ensures investigations are completed according to service expectations and SIU best practices.
Maintains technical competency and adherence with all applicable legal codes and statutes to ensure all investigations are conducted in a legal and ethical manner.
Complies with deposition and courtroom testimony appearances as requested.
Performs other duties as assigned.