Situation Unit Leader (SITL) - Humanitarian Response - Texas

The Workforce Group • Statewide, TX

5d • Onsite

About The Position

The Workforce Group, a LEMOINE company, is seeking highly organized and mission-focused Situation Unit Leader (SITL) to support emergency operations under the Office of Human Services Emergency Preparedness and Response (OHSEPR). This role ensures real-time monitoring, tracking, and communication of critical developments across Emergency Response Centers (ERCs) or other operational sites. The Incident Specialist plays a central role in maintaining situational awareness, coordinating timely information flow, and supporting leadership with actionable insights during complex humanitarian incidents. These emergency response centers function 24/7 with shifts lasting up to 12 hours, necessitating flexible scheduling and extended hours to meet operational demands.

Requirements

• Bachelor’s degree in Emergency Management, Public Administration, Human Services, or a related field is required.
• Highly proficient in documenting, analyzing, and communicating operational incidents in time-sensitive environments.
• Strong knowledge of FEMA’s National Incident Management System (NIMS) and ICS frameworks.
• Completion of required FEMA ICS (Incident Command System) trainings is mandatory prior to deployment.

Nice To Haves

• Minimum 3 years of experience in emergency operations, incident response, or humanitarian logistics is strongly preferred.
• Prior experience in state or federally coordinated emergency or humanitarian response is strongly preferred.
• Bilingual fluency in English (Spanish, Farsi, Dari, Pashto and/or Arabic) is strongly preferred.

Responsibilities

• Tracking and reporting critical operational developments, including client surges, staffing shortages, behavioral health escalations, and site disruptions.
• Maintain accurate and timely significant incident reports, incident logs, and shift handover documentation to support continuity of operations.
• Collaborate with site leadership to ensure visibility of significant incidents requiring escalation or intervention.
• Monitor trends and compile data to identify operational risks, safety concerns, and response gaps.
• Support emergency briefings, inter-agency coordination meetings, and field communications by sharing up-to-date incident summaries.
• Ensure incident-related information is clearly documented and communicated in accordance with federal guidelines.
• Assist with developing after-action review inputs and incident debrief summaries.
• Uphold a high level of discretion, urgency, and professionalism in managing sensitive information.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level