Motive Power - Site Technician

Concentric LLC•Philadelphia, PA

2h•Hybrid

About The Position

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com. Job Summary The Motive Power-Site Technician is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. This position typically reports to a Service Manager or a Lead Technician and has no direct reports. Training will be provided on the Battery Charger systems.

Requirements

High school diploma or GED, required. Technical or trade school preferred.
Must pass a background check and drug screen.
Working knowledge of basic AC and DC electrical/electronic theory.
Experience in material handling environment is preferred, but not required.
Strong communication, problem solving, and analytical skills.
Capable of organizing his/her own work and working independently, with limited supervision.
Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
Can clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
Proficient at developing and maintaining strong workplace relationships with an emphasis on customer satisfaction.
Ability to adapt to a fast-changing environment.
Willingness to work occasional overtime and/or report for emergencies.
May need to work various shifts.
May require travel up to 5%, some overnight travel may be required.

Nice To Haves

Technical or trade school preferred.
Experience in material handling environment is preferred, but not required.

Responsibilities

Reliable attendance and punctuality.
Utilize all Personal Protective Equipment (PPE), work safely while following all safety requirements, including the completion of monthly safety trainings.
Perform routine preventative maintenance ensuring compliance with recommended timelines.
Troubleshoot battery and charger systems.
Perform repairs at customer locations and company shops.
Maintain up-to-date expertise by engaging in ongoing training and continuous learning in response to rapidly changing technologies.
Ensure timely resolution of client requests with a strong emphasis on professionalism and high-quality customer care.
Complete all work orders and customer facing documentation while adhering to company expectations.
Maintain a clean and organized workspace to 5S methodology.
Work independently and/or with a team in a professional, respectful manner.
Other duties as assigned by supervisor.

Benefits

Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
Three medical plan options with employer premium contribution that start on day one.
Employee paid dental and vision insurance that starts on day one.
Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
Medical and dependent care Flexible Spending Accounts (FSA) available.
Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
Company 401K plan with 100% match on the first 4% of employee contributions.
8 paid holidays.
Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
We offer employee paid accident, critical illness, and hospital indemnity insurance.
We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
Training and mentoring – Learn from our experts in the industry.
Advancement opportunities.