Overnight Site Supervisor - Concord, MA

Securitas Security Services•Concord, MA

7d•Onsite

About The Position

The Security Site Supervisor is responsible for overseeing the daily security operations at a private school campus, ensuring a safe, secure, and welcoming environment for students, faculty, staff, parents, and visitors. This role provides leadership to on-site security personnel, maintains compliance with school policies and security procedures, responds to incidents, and serves as the primary liaison between school administration and the security team.

Requirements

High school diploma or equivalent required
2–5 years of security experience
Previous supervisory or leadership experience preferred
Strong leadership, communication, and interpersonal skills.
Ability to remain calm and make sound decisions during emergencies.
Excellent report writing and documentation skills.
Proficiency with Microsoft Office and basic security management software.
Valid driver's license
Ability to pass required background checks and licensing requirements.

Nice To Haves

associate's or bachelor's degree in Criminal Justice, Security Management, or a related field preferred.
Experience in a school, educational, healthcare, or campus environment is highly desirable.

Responsibilities

Supervise and lead on-site security officers, ensuring professionalism, accountability, and adherence to post orders.
Create staff schedules, manage shift coverage, approve timekeeping, and coordinate staffing needs.
Conduct daily inspections of the campus to identify and address safety and security concerns.
Monitor campus access control, visitor management, and vehicle traffic to maintain a secure environment.
Respond promptly to emergencies, security incidents, medical situations, and alarms while coordinating with school administration and first responders when necessary.
Investigate incidents involving students, staff, visitors, or property and prepare thorough, accurate incident reports.
Maintain a visible presence throughout the campus to deter criminal activity and provide assistance to the school community.
Ensure security officers consistently deliver exceptional customer service while interacting with students, parents, faculty, and guests.
Train, mentor, and evaluate security personnel on school-specific procedures, emergency response protocols, conflict de-escalation, and customer service expectations.
Conduct routine performance observations and provide coaching to improve officer performance.
Maintain accurate records, including incident reports, daily activity logs, key control logs, and equipment inventories.
Coordinate emergency preparedness activities, including lockdowns, evacuations, shelter-in-place procedures, and other safety drills.
Ensure compliance with company policies, school regulations, and all applicable local, state, and federal laws.
Collaborate with school leadership to identify security improvements and recommend proactive safety initiatives.
Inspect security equipment, cameras, access control systems, radios, and other technology to ensure proper functionality.
Address employee concerns, resolve workplace issues, and escalate matters to management when appropriate.