Site Supervisor

Oatridge Security Group Inc•Seattle, WA

6d•$29 - $30•Onsite

About The Position

Oatridge Security Group is looking for a Site Supervisor to join its rapidly growing team. This role is ideal for a security professional who takes pride in ownership, consistency, and leading by example. The Site Supervisor is the dedicated, on-site leader at an assigned location — the face of OSG to both the client and the officers they work alongside every day. The Site Supervisor is not a roving or mobile role. They are permanently assigned to a single site and are expected to be deeply familiar with that site’s operations, culture, and client expectations. This position is primarily Monday through Friday, day shift, making it a stable, structured opportunity for a seasoned security professional ready to step into a leadership role. Above all, the Site Supervisor is a role model. They set the tone for every officer at their site — in appearance, attitude, professionalism, and performance. They serve as the primary point of contact for their client and account manager, requiring a personable, customer-service-forward approach in every interaction. OSG has over 20 years’ experience providing top-of-the-line security services to the commercial sector and U.S. Government, operating throughout Washington and Oregon. In 2020, OSG was recognized as the SBA National 8(A) Graduate of the Year.

Requirements

18 years of age or older
Legally authorized to work in the U.S
High School Diploma or equivalent
Must pass an extensive background check and drug screening
Clean driving record required
Ability to build and maintain a strong working relationship with the client and account manager through consistent, clear, and proactive communication
Outstanding interpersonal and customer service skills — the Site Supervisor is the face of OSG at their site and must always project professionalism and approachability
Fluent in spoken and written English; able to compose professional reports, emails, and incident documentation
Ability to follow and enforce written policies, orders, and training materials
Well-groomed, punctual, dependable, and an exemplary representative of OSG values

Nice To Haves

Familiarity with TrackTik is preferred

Responsibilities

Serve as the primary, on-site point of contact for the client and OSG account manager
Act as the face of OSG at the assigned site — maintaining a professional, approachable, and service-oriented presence at all times
Respond promptly and professionally to client concerns, questions, and feedback in-person, by phone, or by email
Serve as the first point of contact for any incidents or security events at the site; manage the situation calmly and ensure proper documentation and escalation
Maintain a thorough, day-to-day understanding of the site’s operations, post orders, and client expectations
Lead by example in appearance, attitude, and conduct — the Site Supervisor sets the standard that all other officers at the site are expected to meet
Ensure officers assigned to the site are observing company standards and following post orders
Provide on-the-job mentorship and refresher guidance to officers at the site as needed
Verify that officers are a good fit for the assigned site and communicate any concerns to the account manager
File accurate daily activity reports with supporting documentation
Document all incidents thoroughly and escalate to the account manager in a timely manner
Maintain familiarity with site-specific reporting requirements and client expectations