Site Supervisor Day Shift

Sevita•Baton Rouge, LA

1d•Onsite

About The Position

The Site Supervisor is a full-time, non-exempt, hourly supervisor who oversees a single program or unit, typically supporting 4–8 individuals in residential settings or 10–15 individuals in periodic, vocational, or day programs. The role combines direct support, professional or program activities, and supervision. The supervisor oversees daily program operations, including support delivery, person-centered plans, health care, advocacy, customer engagement, regulatory compliance, and, when applicable, the physical environment. Generally, 8–16 flexible hours per week are spent in a supervisory capacity, with direct support provided during the remaining hours. The role supervises Direct Support Professionals and supports program planning, documentation, licensing and regulatory compliance, health care coordination, stakeholder relations, staffing, training, financial management, billing and utilization, census management, and site maintenance. The supervisor works at the program location in residential, vocational, or in-home settings and is generally expected to visit each shift and all employees at least once per month, including for periodic or hourly services.

Requirements

High school diploma or equivalent.
One year of related work experience.
Must be 18 years or older.
Working knowledge of computers.
Current driver’s license, vehicle registration, and auto insurance if driving on behalf of the company or transporting individuals receiving services.
Other licenses or certifications where required by regulatory authority.

Responsibilities

Work regularly scheduled shifts as a Direct Support Professional and provide direct support.
Oversee daily program operations and implementation of supports and person-centered plans.
Document as required and routinely review individual records, billing, and program documentation for accuracy and completion.
Assist the Program Director with developing individual program plans, and train and monitor plan implementation across shifts.
Attend and assist with routine progress meetings.
Assist the Program Director in maintaining licensing compliance, implement the Sevita compliance plan, and manage implementation of individual rights.
Safeguard individuals’ funds and property when assigned, monitor spending, and reconcile financial accounts monthly.
Complete or assist with incident reports and submit initial reports to the Program Director.
Compile census or attendance information, review its accuracy, and submit data to the Program Director or billing authority.
Monitor individuals’ health, document and communicate health information, and implement preventive strategies.
Schedule or assist with health care appointments when applicable; accompany individuals as needed, document visits, oversee follow-through on orders, and communicate results appropriately.
Administer or support self-administration of medication when applicable; document medications and treatments; review medication records; address errors; communicate medication changes; train staff; and secure medications and supplies.
Purchase and maintain medical supplies and equipment in consultation with the Program Director, and communicate or train staff on proper use as needed.
Develop menus based on diets, preferences, occasions, and individual needs; purchase or oversee food and supply purchasing where applicable; and direct and monitor food service.
Maintain professional relationships with individuals, families, case managers, and other stakeholders.
Implement Sevita Customer Service Standards and train Direct Support Professionals in their delivery.
Assist with recruitment and interview and hire Direct Support Professionals in consultation with the Area Director and Talent Acquisitions teams.
Maintain staff schedules to cover all shifts and minimize overtime.
Assist with onboarding and deliver orientation and ongoing training; ensure training records are accessible and complete.
Prepare and conduct annual evaluations for Direct Support Professionals in consultation with the Program Director.
Coach employees, correct or direct behavior, consult with the Program Director on discipline, and participate in termination decisions as appropriate.
Oversee employee safety and workers’ compensation within the program and monitor compliance with safety standards.
Assist with or lead monthly program meetings and document agendas and attendance.
Purchase food, household and office supplies, and minor equipment as applicable; review credit card statements and invoices; and monitor cost-effective and accurate spending.
Safeguard individuals’ funds, document transfers, update financial ledgers weekly, and maintain itemized receipts for purchases made on their behalf.
Review census, attendance, and other documentation for accurate billing; monitor service utilization against authorizations; and monitor staffing hours for budget compliance.
Capture daily census in required systems, support accurate and timely service capture, understand census performance, escalate potential service disruptions, and prepare locations for expected placements.
When applicable, inspect and maintain vehicles and safety features, report concerns, train staff in safe vehicle operation and transportation, and ensure routine maintenance.
When applicable, oversee housekeeping, lawn and yard care, and the cleanliness and safety of the living environment.
When applicable, make or arrange minor repairs, schedule repairs, monitor environmental safety and temperatures, check alarms and extinguishers monthly, and replace furnace filters monthly.
Monitor wheelchairs, lifts, and other safety equipment and ensure faulty equipment is repaired promptly and correctly.
Perform other duties as required, including backfilling roles under supervision.