Site Supervisor (Customer Service)

August Roofing and Solar•Oxnard, CA

9d•Onsite

About The Position

August Roofing & Solar is hiring a Site Supervisor focused on customer service in Simi Valley, CA. This full-time role combines customer service and construction site supervision. You'll be the on-site point of contact for homeowners, HOAs, and property managers, ensuring projects run smoothly, safely, and on schedule. Competitive pay ($24-$28/hour +Incentives), full benefits, company vehicle, fuel card, phone, and growth opportunities included. At August Roofing & Solar, we're not just building roofs we're building trust, peace of mind, and lasting customer relationships. As a leading Southern California contractor, we specialize in roofing, solar, and maintenance services for homeowners, HOAs, and property managers. Our team is expanding, and we're looking for a Site Supervisor who can combine field oversight with excellent customer service.

Requirements

Ability to read project plans and enforce safety/OSHA standards.
Tech-friendly: CRM systems, photo documentation apps, Microsoft Office/Teams.
Highly organized, dependable, and able to manage multiple priorities.
Valid driver's license with a clean record.
No DUI within the last 5 years.
Able to lift up to 80lbs in support of delivering job materials to projects sites

Nice To Haves

Background in construction, roofing, project management or site supervision (preferred, but not required).
Strong customer service skills professional, clear, and respectful communication.

Responsibilities

Serve as the primary customer contact, welcoming homeowners and providing clear, daily updates on progress and next steps.
Maintain a safe, clean, and respectful jobsite, stepping in as needed for basic clean-up and hands-on support.
Lead and oversee crews, managing workflow and keeping projects on schedule.
Ensure top-quality workmanship, proactively identifying and resolving issues before they impact the customer.
Coordinate logistics, including scheduling deliveries, managing equipment, and occasionally picking up and transporting materials from our yard or local suppliers.
Document project milestones with photos and notes, and guide customers through the final walkthrough and completion.
Support business growth, canvassing nearby homes to notify neighbors of upcoming work, provide company information, and generate new appointment opportunities (with incentive-based rewards).