Site Supervisor — Columbia, SC

SecurTec•Columbia, SC

1d•Onsite

About The Position

This position supports Protective Services within SecurTec's Physical Security division, serving as the on-site leader-in-charge for security operations at City of Columbia facilities, including the Rapid Shelter and seasonal Overflow / Winter Shelter operations. The role combines hands-on supervision, trauma-informed service, and continuous accountability across a 24/7 operation supporting vulnerable populations.

Requirements

Minimum 3 years of progressive security supervisory experience
At least 1 year of experience in shelter, transitional housing, behavioral health, or similar trauma-informed environments
Proven ability to lead multi-shift 24/7 teams while maintaining a calm, professional, and service-oriented presence
Strong working knowledge of access control, search procedures, and de-escalation techniques with vulnerable populations
Current South Carolina SLED Security Officer Registration in good standing
South Carolina SLED Firearms Certification / Permit (if performing armed duties)
CPR / First Aid / AED and Handle with Care (or equivalent trauma-informed de-escalation) certification, or the ability to obtain within 30 days of hire
High school diploma or GED required
Excellent verbal and written communication skills with demonstrated report-writing ability
Valid South Carolina driver's license and reliable transportation
Must pass a comprehensive background check, drug screening, and psychological evaluation

Nice To Haves

Associate or Bachelor's degree in Criminal Justice, Security Management, or a related field

Responsibilities

Serve as the on-site Leader in Charge during assigned shifts and provide roving supervisory oversight across days, evenings, and overnights
Oversee resident, staff, and visitor check-in processes, controlled access, full searches of individuals and belongings, and proper confiscation and storage of prohibited items
Ensure all security interactions remain non-confrontational and grounded in trauma-informed principles
Conduct daily shift briefings, post inspections, performance coaching, and real-time corrective action with all Armed and Unarmed Security Officers
Manage daily activity logs, incident reports, search documentation, and shift handovers for submission to the Project Manager and City staff
Lead on-site emergency response, medical calls, behavioral incidents, and rapid activation and demobilization of the Overflow / Winter Shelter facilities (November 1 – April 1)
Deliver and document ongoing training in de-escalation, search techniques, SLED compliance, and trauma-informed care
Perform weekly quality assurance audits of logs, equipment, and post orders
Serve as the primary point of contact for City staff during incidents and coordinate immediate resolution
Maintain full compliance with SLED registration requirements, City policies, and contract deliverables
Support the Project Manager with scheduling, timekeeping, performance evaluations, and monthly reporting