Site Supervisor - Montrose Fisher House

Unique Cleaning Service•Montrose, NY

2d•Onsite

About The Position

Unique Cleaning Service, Inc. is seeking a Site Supervisor to oversee janitorial staff at the Montrose Fisher House. This role involves managing staff, ensuring quality cleaning services, maintaining equipment, and adhering to safety and company policies. The position requires hands-on involvement and strong leadership skills. This is a full-time position with a schedule of Monday to Friday.

Requirements

Must have the STAR on your identification (REAL ID).
Ability to perform hands-on cleaning tasks.
Knowledge of proper cleaning methods, equipment, and chemicals.
Understanding of safety practices related to cleaning equipment and chemicals.
Familiarity with OSHA standards for chemical labeling, dilution, and storage.
Ability to conduct performance evaluations and provide constructive feedback.
Skills in problem-solving and making recommendations to management.
Experience in supervising staff and delegating tasks.
Ability to coordinate vendor services.
Proficiency in performing quality control inspections.
Experience in inventory management.
Ability to ensure employees comply with timekeeping policies.
Willingness to provide on-the-job training.
Effective communication skills for interacting with customers and employees.
Ability to carry out management responsibilities in accordance with company policies and applicable laws.
Experience in developing and implementing cleaning procedures.
Ability to assess and improve cleaning efficiency and effectiveness.
Skills in resolving customer complaints.
Ability to perform routine safety checks and preventative maintenance of equipment.
Knowledge of PPE requirements and proper usage.

Nice To Haves

Experience in a federal facility environment.

Responsibilities

Participates in the hiring and training of janitorial staff.
Organizes and oversees the work and schedules of janitorial staff.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Train new janitors regarding the proper methods necessary to maintain clean buildings, and provide update and refresher training to all janitors as needed.
Supervise the operation and maintenance of cleaning equipment, including preventive maintenance, and training of all janitors in proper safety practices for working with and around cleaning equipment and chemicals in all environments.
Assist in coordination of vendor services such as pest control and window cleaning.
Performs quality control inspections to ensure compliance with scope of work and standards are being met.
Stock and maintain supplies and inventory.
Supervise employees and help delegate operations schedules to ensure proper work area coverage.
Evaluate performance of personnel and inspects assigned areas to ensure proper work performance.
Provide hands-on support and the ability to perform work when necessary, including dust mopping, sweeping, stripping/refinishing, carpet extraction, servicing restrooms, window washing, etc.
Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations.
Ensure employees comply with company standards related to clocking in and out at the start and end of shift; monitor and approve timecards.
Ensures appropriate chemical labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA standards.
On the job training for staff/employees to job-specific tasks.
Participates in company and customer training ensuring effective communication and distribution of information to customers and employees.
Carries out management responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed.
Coordinates, assigns and inspects the work of assigned janitorial staff, including regular review and revisions of checklists.
Provides guidance and training as needed.
Coordinates regular and substitute cleaning team member staff coverage.
Develops and implements custodial cleaning procedures, routines and training as necessary.
Assesses efficiency of cleaning procedures and institutes new or revised procedures to increase efficiency, effectiveness, safety, and best customer service practices.
Resolves customer complaints while ensuring management are kept informed while also attending staff meetings to discuss customer complaints.
Performs routine safety checks and preventative maintenance of janitorial equipment.
Complete weekly and monthly safety training for all employees, ensure employees understand all training and have signed off on the completion of the training.
Ensure all employees have the appropriate PPE (Personal Protective Equipment), and that employees are utilizing the correct PPE in the performance of duties.
Supervises inventory of janitorial supply products.
Other duties as assigned including personnel coverage.