Site Supervisor [Palm Coast)

North Florida Surgeons, P.A.•Palm Coast, FL

1d•Onsite

About The Position

The overall responsibility of the Site Supervisor is to ensure the smooth running of your site and to coordinate work amongst all its departments.

Requirements

Full time employment with FES
Flexible schedule- ability to work early/stay late when necessary.
Knowledge of clinical flow, with at least on year of clinical experience
Ability to motivate staff, and delegate orders when needed.
Ability to multi-task, attentive to detail
Highly organized
Able to perform every position in the practice.
Minimum of COA certification or willingness to obtain it within 6 months in the position.

Responsibilities

Suggest new policies or procedures when you notice an area of opportunity.
Maintaining the office equipment and scheduling repairs whenever necessary
Review the employee and clinic schedules to ensure adequate coverage.
Manage daily TOS batches and weekly deposits.
Resolve unhappy patient complaints quickly and professionally.
Evaluating and assessing the performance of each employee to share with your office manager.
Scheduling staff based on potential tech points.
Daily record keeping and distribution of technician points.
Monthly record keeping of Paylocity compliance and 2 modules of BSM courses.
Respond to subpoenas and medical records as requested by attorney, DOH, and any other entities.
Monitoring clinical inboxes throughout the day to ensure they are being completed.
Monitor workflow dashboard for no shows, appointments to schedule and appointments that need to be rescheduled in order to maintain a productive doctor schedule and timely standard of care
Ensuring that the staff is working properly and efficiently.
Conducts regular staff training
Motivating employees with constructive feedback to ensure the highest level of performance.
Resolving any interdepartmental and personal disputes in the clinic with the support of your office manager
Communicate with staff via weekly staff huddles and/or Athena messages.
Assigning daily duties to staff (kitchen, bathroom, clinical inboxes, workflow dashboard, etc)
Participate in the selection and recruitment of new candidates.
Participate in the training and orientation of new employees to make them well-versed with the office policies, procedures and equipment.
Holding regular meetings with your office manager to review performance of the clinic.
Observing the chain of command
Completing tasks by given deadline
Staying up to date in the industry standards by continuing education, participating in workshops and continually learning about new office management procedures