Site Supervisor - Janitorial

Verde Clean•Cerritos, CA

6d•Onsite

About The Position

Verde is seeking an Operations Supervisor to lead from the front, develop great people, take ownership, and create an awesome experience for both their crew and customers. This role involves leading and developing a team of Leads and Frontline Team Members, ensuring operations are safe, efficient, and meet customer quality expectations. The ideal candidate is a hands-on leader who thrives in the field, enjoys problem-solving, and understands that strong leadership builds a strong team. Verde is committed to creating cleaner, healthier spaces and a greener world, with a culture centered around Safety, Sustainability, Social Impact, and Awesomeness, known as the Verde Vibes.

Requirements

Must be able to stand, walk, and move continuously throughout an entire shift on various surfaces including concrete, tile, and carpet.
Ability to climb stairs and navigate multi-floor facilities as needed.
Ability to frequently lift, carry, push, and pull up to 25 lbs. unassisted frequently; up to 35 infrequently.
Must be able to push and maneuver loaded janitorial carts, trash receptacles, and supply carts weighing up to 25 lbs. frequently; up to 35 infrequently.
Frequent bending, stooping, kneeling, crouching, squatting, and overhead reaching up to 8 feet using a step stool or ladder.
Repeated twisting and extension of arms and shoulders while mopping, sweeping, scrubbing, and wiping surfaces.
Ability to grip, squeeze, and manipulate cleaning tools, spray bottles, brooms, mops, and equipment controls repeatedly throughout the shift.
Manual dexterity sufficient to operate floor buffers, auto scrubbers, wet/dry vacuums, and steam cleaners.
Ability to identify areas requiring cleaning, inspect surfaces for soil and residue.
Ability to read product labels and safety data sheets (SDS).
Ability to distinguish colors sufficient to sort waste streams and identify chemical products.
Must be able to work in environments with varying temperatures including outdoor areas, and high-humidity areas such as restrooms and kitchens.
Ability to tolerate exposure to cleaning chemicals, dust, odors, and allergens while following all PPE and safety protocols.
Capable of maintaining consistent physical output throughout the shift with standard rest breaks.

Nice To Haves

Leads with ownership and accountability.
Builds strong, engaged teams.
Gives feedback and isn't afraid to coach.
Stays proactive instead of waiting for problems to happen.
Balances people, customer needs, and business results.
Embraces change and looks for better ways to do things.
Lives the Verde values of Safety, Sustainability, Social Impact, and Awesomeness.
Brings positive energy and helps create the Verde Vibes wherever they go.

Responsibilities

Directly manage and develop Leads and Frontline Team Members.
Hire, onboard, develop, and lead a team.
Ensure proper onboarding and offboarding processes are followed.
Provide regular coaching and feedback to help team members grow.
Lead daily team Huddles before each shift using the approved weekly Huddle Guide.
Conduct daily Internal Inspections to maintain high standards.
Participate in regular 1:1 meetings with your direct manager.
Take ownership of understanding and living Verde's Mission, Vision, and Values.
Incorporate core values into coaching conversations and everyday leadership.
Partner with EHS to ensure compliance with safety processes and create a safe working environment.
Resolve work orders on time.
Escalate customer complaints and concerns to your direct manager when necessary.
Take proactive measures to stay ahead of client needs.
Build and maintain strong relationships with Tier 3 customers.
Solve problems quickly and professionally while keeping the customer experience top of mind.
Use approved tools and systems (HeySage, ADP, Divvy, etc.) to manage daily business processes and support operational success.
Help the account stay on budget.
Follow processes to prevent unapproved overtime.
Actively identify Above the Base (ATB) opportunities.
Proactively identify operational risks and opportunities for improvement.
Drive innovation and adopt corporate initiatives and changes quickly.
Support efficiency and continuous improvement across the account.
Strictly adhere to Verde's sustainability programs.
Keep Growing: Personal development is part of the Verde journey. Your direct manager, with HR approval, may establish specific development goals to help you continue building your leadership skills and growing your career.