Site Supervisor - Acute Care - MidState Medical Center

Hartford Healthcare•Meriden, CT

10d•Onsite

About The Position

We are seeking an experienced leader to work collaboratively with the Area Manager and Regional Director overseeing the Acute Care team at MidState Medical Center. This leader will be a part of a larger dynamic leadership team and an experienced team of clinicians that brings decades of experience in providing the most innovative care. In addition to direct patient care responsibilities, the Site Supervisor supervises the operational activities of the Acute Care team and collaborates with Rehab and Hospital Leadership on the management of patient care, day-to-day operations and department personnel. They are responsible for staff development, hiring, supervising and evaluating team members. The Site Supervisor assists with supply management, policies and procedures, patient scheduling, patient and staff safety, operational monitoring, regulatory compliance, employee engagement and the overall timeliness and quality of services provided to customers. The Site Supervisor participates in multiple committees across the hospital, representing Rehab. They are responsible for metrics reporting and dashboards, as well as referral management, PSAG, and other patient care and safety huddles. Manages all DPH and Joint Commission audits. Additionally, approximately 50% of time is spent in a direct patient care capacity.

Requirements

Physical Therapist (PT), Occupational Therapist (OT) or Speech Language Pathology (SLP) license in the state of CT
Masters or Doctoral Degree in Physical, Occupational or Speech Therapy
Minimum 5 years’ clinical experience required
Experience as a clinical instructor or mentor required
Strong verbal and written communication skills required
Computer proficiency in Microsoft Word, Excel, PowerPoint as well as electronic health records and other software applications
Ability to solve problems and work independently with minimal direction
Teamwork and mentoring skills
History of strong leadership, communication, and clinical skills

Responsibilities

Supervises the operational activities of the Acute Care team.
Collaborates with Rehab and Hospital Leadership on the management of patient care, day-to-day operations and department personnel.
Responsible for staff development, hiring, supervising and evaluating team members.
Assists with supply management, policies and procedures, patient scheduling, patient and staff safety, operational monitoring, regulatory compliance, employee engagement and the overall timeliness and quality of services provided to customers.
Participates in multiple committees across the hospital, representing Rehab.
Responsible for metrics reporting and dashboards, as well as referral management, PSAG, and other patient care and safety huddles.
Manages all DPH and Joint Commission audits.
Completes all documentation including but not limited to: evaluation, care plan and goals, patient status and progress, visits, patient discharge summary, and patient care transition plan and summary.
Participates in patient transition planning and/or patient discharge planning including recommendations to community resources to meet patient needs throughout the continuum of care.
Helps to coordinate patient care with other care providers such as Rehab Therapists, Nurses, Social Workers, and other community resources as related to care transition planning.
Responsible for coaching, training, onboarding, employee engagement, staff rounding, timekeeping, onboarding new staff and performance evaluations.
Leads daily management huddle boards.
Delegates patient care tasks.
Provides clinical supervision in area of specialty as required.
Actively participates in enhancing patient experience, quality control, and process improvement initiatives.
Ensures regulatory compliance and assists with incident resolution, policies/procedures, and emergency preparedness.
Identifies opportunities for improvement, recommends process improvements utilizing operating model, and takes necessary steps to improve processes.
Makes sure all staff are compliant with education, all files are reviewed, responds to all inquiries.