Site Security Manager

Securitas Security Services • Santa Clara, CA

2d • $115,000 - $125,000 • Onsite

About The Position

The Site Security Manager (SSM) serves as the day-to-day manager of a 24/7 datacenter physical security operations team, supporting a client’s datacenter or other critical facility. Reporting to a Campus Security Manager (CSM), the SSM builds a cohesive, high-performing team that delivers a safe, secure, and compliant environment while meeting client expectations. The SSM also collaborates with other campus security leaders to maintain consistent security standards across the campus. Additional responsibilities may include client service and issue resolution, service enhancements, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log and documentation maintenance, and access rights administration. Based on coverage needs, the SSM may be required to support and provide leadership coverage at other assigned sites within the campus/region in addition to their primary site. In this role, the Site Security Manager (SSM) leads the on‑site security team and oversees day‑to‑day security operations within a 24/7 environment. You are responsible for directly managing security personnel, including administrative officers, responders, control room staff, and other security team members, while ensuring consistent staffing coverage and operational continuity. You partner with local leadership to support recruiting, hiring, onboarding, training, and employee development. This includes coaching and mentoring team members, setting expectations, and managing performance and corrective actions in line with company policy. You also work closely with client leadership across multiple business groups to support site operations. Operationally, you ensure compliance with security policies, procedures, and standard operating guidelines. You monitor site performance and key metrics, identify risks or security gaps, and drive corrective actions and continuous improvement. You maintain required documentation, logs, and reports, oversee on‑site security systems such as access control, CCTV, and incident management tools, and support audits, inspections, and other compliance activities. The role requires clear, professional communication with clients and internal partners, including leading meetings and presentations. You escalate significant events and risks as needed, promote safe work practices, handle sensitive information with discretion, and support additional operational needs as they arise.

Requirements

• Associate degree.
• 6+ years of relevant experience in the security industry.
• 3+ years of managing people.
• Hands‑on experience with security technologies such as CCTV, access control systems, incident management tools, and video surveillance platforms.
• Strong, practical proficiency with Microsoft Office.
• Reliable means of communication and transportation.
• Legal right to work in the country where the position is located.
• Proficiency in speaking, reading, and writing in English and a common local language (where applicable).
• Able and willing to work a flexible schedule, including evenings, weekends, and holidays.
• Able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations.
• At least 18 years old.
• Willing to complete pre‑employment screening, including a background check and drug screening.

Nice To Haves

• Experience leading teams in a security and/or datacenter environment is strongly preferred.

Responsibilities

• Manage a 24/7 datacenter physical security operations team.
• Build a cohesive, high-performing team.
• Deliver a safe, secure, and compliant environment.
• Meet client expectations.
• Collaborate with other campus security leaders to maintain consistent security standards.
• Client service and issue resolution.
• Service enhancements.
• Security Operations Center (SOC) systems maintenance.
• Audit compliance.
• System monitoring.
• Log and documentation maintenance.
• Access rights administration.
• Support and provide leadership coverage at other assigned sites within the campus/region.
• Lead the on‑site security team and oversee day‑to‑day security operations.
• Directly manage security personnel, including administrative officers, responders, control room staff, and other security team members.
• Ensure consistent staffing coverage and operational continuity.
• Partner with local leadership to support recruiting, hiring, onboarding, training, and employee development.
• Coach and mentor team members.
• Set expectations, and manage performance and corrective actions.
• Work closely with client leadership across multiple business groups.
• Ensure compliance with security policies, procedures, and standard operating guidelines.
• Monitor site performance and key metrics.
• Identify risks or security gaps, and drive corrective actions and continuous improvement.
• Maintain required documentation, logs, and reports.
• Oversee on‑site security systems such as access control, CCTV, and incident management tools.
• Support audits, inspections, and other compliance activities.
• Communicate clearly and professionally with clients and internal partners.
• Lead meetings and presentations.
• Escalate significant events and risks as needed.
• Promote safe work practices.
• Handle sensitive information with discretion.
• Support additional operational needs as they arise.

Benefits

• Chance to be part of a collaborative and supportive team where contributions are valued and growth matters.
• Thrive in a dynamic environment while supporting a prestigious multinational client account.
• Exposure to global operations and cross-regional collaboration.
• Access to continuous learning, training programs, and career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree