The Site Security Manager (SSM) is the day-to-day manager of a 24/7 datacenter physical security operations team, supporting a client’s datacenter or other critical facility. Reporting to a Campus Security Manager, the SSM builds and leads a cohesive, high-performing team that provides a safe, secure, and compliant environment while meeting client expectations. The role also collaborates with campus security leaders to maintain consistent security standards and may provide leadership coverage at other assigned campus or regional sites as needed. The SSM directly manages security personnel, ensures staffing coverage and operational continuity, and partners with local leadership on recruiting, hiring, onboarding, training, and employee development. The manager coaches and mentors team members, sets expectations, and handles performance management and corrective actions in accordance with company policy. The role works closely with client leadership across business groups and communicates professionally with clients and internal partners, including through meetings and presentations. Responsibilities also include enforcing security policies and procedures, monitoring performance and metrics, identifying risks or gaps, and driving corrective actions and continuous improvement. The SSM maintains documentation, logs, and reports; oversees site security systems; and supports audits, inspections, and compliance activities. The position requires discretion with sensitive information, escalation of significant events and risks, promotion of safe work practices, and support for additional operational needs as they arise. The role operates in a 24/7 security environment and requires a flexible schedule that may include evenings, overnight work, weekends, and holidays. Work may take place outdoors, in inclement weather, or in environments requiring protective gear and heightened safety awareness. Physical requirements include sitting, standing, and walking for extended periods (up to 12 miles per shift), climbing stairs, and occasionally lifting up to 25 pounds.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree