Site Security Manager

Strategic Resources Inc•Charlottesville, VA

18h•Onsite

About The Position

Strategic Resources, Inc. (SRI) is seeking a customer-oriented Verifying Official ID Card Operations professional to support the United States Army military, retirees, their families, and Department of the Army civilians. This role is responsible for the accountability, control, verification, and issuance of military identification cards and Common Access Cards (CAC) for various eligible recipients.

Requirements

At least one year of experience in a site lead in a customer service environment, preferably in a Human Resources related position.
The ability to work at an accelerated pace.
Obtain a favorable criminal background check and security investigation.
US Citizen.
Proficient in English, both written and oral.
Proven customer service skills.
Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint, and Outlook, plus Adobe Acrobat 6.0 and Internet Explorer 7 or above.
Proficient in the use of basic office equipment such as computers, copiers, fax machines, scanners.
Must successfully complete RAPIDS certification within seven business days after being hired.
Type 25 words per minute.

Nice To Haves

Previous CAC or similar Government contract employment experience is a plus.
Familiarity with the military is desirable.

Responsibilities

Performs all roles of the Verifying Official, plus installs new hardware components, runs, and reviews audit reports, and manages users, security, cardstock, and consumables.
Controls and issues identification tags and Geneva Convention Cards to military members, deploying civilian employees and other eligible recipients.
Screens Soldiers, family members and dependents for purpose of visit.
Briefs Soldiers and family members on policies and procedures.
Maintains the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification System (RAPIDS).
Performs all ID Card and CAC issuance related tasks including research and review of source documents, verification of eligibility, and discussion of entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.
Issues memorandums of authorization for use of Commissary and Post Exchange to eligible customers, as well as Government ID Cards (DA Form 1602) to eligible Government employees.
Performs routine maintenance on computers and printers, i.e., changes ribbons, adds toner and developer, cleans printers, etc.
Revises and prints correspondence in the proper format under applicable regulations and guidelines and prepares weekly and monthly reports of work and work activities.
Counts and records all turned in cardstock and returns them to the Defense Manpower organization in accordance with security guidelines.
Performs RAPIDS security overrides for document and fingerprint support.
Mentors, guides, and trains Verifying Officials.
Reports daily attendance of staff to chain of command for accountability.
Maintains keys for building access as well as keys for all sensitive ID supplies.