Site Reliability Technician (402)

Jabil • Florence, KY

2d • Onsite

About The Position

As a Site Reliability Technician within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. You will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production test infrastructure and applications, and ensuring all site test infrastructure software and hardware is maintained with the latest updates to ensure high levels of performance and reliability.

Requirements

• Experience in the following programming/scripting languages: Python, Java, BASH
• Understanding of Linux fundamentals: CentOS Ubuntu
• Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
• Experience with leading-edge networking systems, hardware, software and protocols, including but not limited to enterprise Ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP).
• Experience with networking systems, hardware, software and protocols, including but not limited to enterprise Ethernet datacenter switching/routing (L1 – L3).
• Demonstrated ability to communicate manufacturing test infrastructure improvements and provide leadership with reporting on site performance, uptime risks, and reliability trends.
• 1-3 years of software engineering and/or IT operations and infrastructure experience.
• Excellent verbal and written communication skills.
• Experience working in multi-site and multi-cultural environments.

Nice To Haves

• C, C++
• Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus
• Arista CloudVision is a plus

Responsibilities

• Sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure deployed at our production facilities.
• Support the site’s manufacturing server (L10) and rack (L11-L12) current test infrastructure, as well as future expansions planning, deployments, and assembly.
• Maintain manufacturing server (L10) and rack (L11-L12) test infrastructure documentation of installations, upgrades, and management.
• Communicate manufacturing test infrastructure enhancements while providing insights based on site operations and uptime challenges.
• Support manufacturing test incident response, analysis, and corrective actions for the site operations.
• Participate in closed-loop analysis/responses to factory test failures.
• Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs.

Benefits

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees