IT Site Reliability & Performance Engineer

AAR Corp•Wood Dale, IL

11h•$110,000 - $130,000•Onsite

About The Position

The Site Reliability and Performance Engineer designs, implements, and maintains monitoring and observability solutions and supports the performance and scalability of IT infrastructure and applications. This role partners closely with infrastructure, operations, development, and security teams to help ensure IT services and systems remain available, reliable, and high performing.

Requirements

Proven experience in app performance and IT monitoring and observability role.
Bachelor’s degree in computer science, information systems, or a related field, or equivalent work experience.
At least three years of experience in IT monitoring and observability administration, engineering, or support.
Strong knowledge of monitoring and observability tools and platforms.
Experience with IT infrastructure and application technologies, including Linux, Windows, Azure, networking, databases, and web platforms.
Strong experience with scripting and automation tools such as Python, Bash, and Ansible.
Strong analytical and problem-solving skills.
Strong communication and collaboration skills.

Nice To Haves

Relevant certifications in monitoring and observability tools and platforms are preferred.
Holding credentials that demonstrates ability to perform a specific level of tasks related IT Monitoring and Observability
Working Knowledge of New Relic Platform
System admin experience
Application performance testing experience

Responsibilities

Develop and maintain the organization’s monitoring and observability strategy, standards, and best practices.
Design, deploy, and manage monitoring platforms and related tools.
Collect, analyze, and visualize metrics, logs, traces, and events to deliver end-to-end observability across infrastructure and applications.
Build and maintain dashboards, alerts, and reports for infrastructure, operations, development, and security teams.
Improve performance, reliability, scalability, and operational maturity of systems and applications.
Capacity Planning: Plan for future growth and ensure that systems can handle increased loads without performance degradation.
Partner with development teams to improve services through rigorous testing and release procedures.
Troubleshoot and resolve issues involving app performance, monitoring and observability tools.
Provide guidance and support to IT teams on effective use of monitoring and observability solutions and standardize their usage.
Research and assess emerging technologies and trends in app performance, monitoring and observability.