Site Reliability / Infrastructure Engineer

General Intuition & Medal•New York City, NY

About The Position

General Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We recently raised $320M at a $2.3B valuation led by Khosla Ventures with participation from General Catalyst, Eric, and Jeff Bezos, to discover the next generation of real-world intelligence. Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups, has been in the room when things broke at 2am, has scaled databases under pressure, and knows the difference between a durable fix and a patch that buys you a week.

Requirements

Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
Hands-on experience running Elasticsearch for user-facing features, not just as a log sink
Experience with GCP: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
Ability to work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence
Experience with GitHub Actions in a production environment
Comfortable in an environment of rapid growth where scaling up is a priority
Great judgment: You know the difference between a durable, sustainable fix and a patch that buys you a week